Calculate the process capability index

Assignment Help Operation Management
Reference no: EM131419261

The Money Pit Mortgage Company is interested in monitoring the performance of the mortgage process. Fifteen samples of five completed mortgage transactions each were taken during a period when the process was believed to be in control. The times to complete the transactions were measured. The Money Pit Mortgage Company made some changes to the process and undertook a process capability study. The following data were obtained for 15 samples of size 5. Based on the individual? observations, management estimated the process standard deviation to be 4.58 ?(days) for use in the process capability analysis. The lower and upper specification limits? (in days) for the mortgage process times were 4 and 21.

Sample 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Mean 9 10 6 14 11 10 15 14 11 12 16 7 13 12 7 Range 12 15 6 13 12 10 10 17 16 13 7 8 14 12 13

a. Calculate the process capability index and the process capability ratio values.

The process capability index Cpk= 0.519 (Enter your response rounded to three decimal places.?)

The process capability ratio Cp= ___

Reference no: EM131419261

Value delivered by the supply chain to the organization

How can we as an employee influence our leaders to view some of these decisions as not only ethically right, but also they may produce a financial benefit? how the total value

Mid-size fashion garments distribution organization

Please assume that you are managing a mid-size fashion garments distribution organization, called “KBD Fashion” with 5,000 employees in total working in five major cities (Tor

Prepare a bill of material explosion and total cost

With vast experience at venues such as the American Airlines Arena (in Miami), the Kentucky Derby, and Super Bowls, Prepare a bill of material explosion and total cost for the

Determine the number of coats and pairs of slacks

A clothier makes coats and slacks. The two resources required are wool cloth and labor. The clothier has 150 square yards of wool and 200 hours of labor available. The profit

Two general practitioners who see patients daily

The River Clinic has two general practitioners who see patients daily. An average of six patients arrive at the clinic per hour. Each doctor spends an average of 15 minutes wi

Created numerous organizational subsystems

Find the interest rates earned on each of the following.  Gypsy Industries has created numerous organizational subsystems to help it stay responsive to its environment. While

How coordination of activity is related to division of labor

Briefly describe how coordination of activity is related to Division of Labor? IN OTHER WORDS: What organizational problems are solved by using one or more of the main methods

Internal revenue code is supreme source of income tax law

The Internal Revenue Code (IRC) is the supreme source of income tax law. When trying to resolve an income tax question, a tax practitioner will look to other sources in additi


Write a Review

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd