Bright-eyed and bushy-tailed inside salesman

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Reference no: EM131283213

As sales manager, you have noticed changes in salesman Mike lately. Mike used to be your “bright-eyed and bushy-tailed inside salesman,” but now he seems tired all the time. You even caught him asleep at his desk twice in the last week. You ask Mike if he is okay and he says wearily, “I’m adjusting to my wife leaving, but Jeremy is only twelve and he was very close to his mother.” Monday the circles under Mike’s eyes are even darker and he’s drinking lots of coffee. You ask about Jeremy. Mike says Jeremy’s teachers called on Saturday and all said he had failed tests in subjects in which he had been getting an A or a B. You ask if Jeremy has anyone else he is close to and Mike says, “Not since my mother died six months ago”. Meanwhile, Mike has not brought in any new accounts and five of his major accounts have called you complaining that he is not returning phone calls. You are sorry now that you ever held the division “Bring your spouse or significant other” cocktail party and even sorrier that you casually introduced your thrice-divorced brother to Mike’s wife. You never dreamt that they would run off together. You will never have another such party, but right now you are concerned about what to do about Mike.

Please discuss in a minimum of 200 words what you would do in this situation as the sales manager.

Reference no: EM131283213

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