Analyze role of collaboration in crisis intervention

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Reference no: EM131169088

Discussion - Collaborative Crisis Intervention


Think about the last time you collaborated with others to accomplish a common goal. Perhaps you completed a group project as part of a college course, or maybe you served on a planning committee for a volunteer organization. Perhaps your job requires you to work closely with colleagues to accomplish daily tasks, or maybe you are on a sports team in your spare time. Whatever the situation, it is likely that you have experience working in collaborative environments, as teamwork plays a significant role in virtually all facets of life: academic, personal, and professional. Crisis intervention is no exception. This week, you examine the role of collaboration in effective crisis intervention. In addition, you consider issues associated with ethics in the context of collaborative crisis intervention.

Learning Outcomes - By the end of this week, you should be able to:

  • Analyze and apply the role of collaboration in crisis intervention
  • Apply ethical codes to crisis intervention
  • Understand and apply concepts and techniques related to collaborative crisis intervention

Learning Resources-

Please read and view (where applicable) the following Learning Resources before you complete this week's assignments.


-Course Text: James, R. K. & Gilliland, B.E. (2017). Crisis intervention strategies (8th ed.). Boston, MA: Cengage Learning.

  • Review Chapter 5, "Crisis Case Handling"
  • Review Chapter 17, "Disaster Response"

-Article: Lauer, M., & Brownstein, R. (2008). Replacing the revolving door: A collaborative approach to treating individuals in crisis. Journal of Psychosocial Nursing & Mental Health Services, 46(6), 25-32.

In this article, the authors examine the positive effects of the implementation of CAPES, a Crisis Assessment and Psychiatric Emergency Services unit in Delaware hospitals. The CAPES unit approaches the treatment of those experiencing mental health crises from a collaborative standpoint.

-Article: Plichta, S. B., Vandecar-Burdin, T., Odor, R. K., Reams, S., & Zhang, Y. (2006). The emergency department and victims of sexual violence: An assessment of preparedness to help. Journal of Health & Human Services Administration, 29(3), 285-308.

This article analyzes the needs of sexual assault victims and examines how hospital emergency departments in the Commonwealth of Virginia typically do or do not adequately address these needs. The authors make a recommendation for the development of Sexual Assault Response Teams (SART), which work with emergency departments and allow for the provision of comprehensive, continuing care for victims.

  • Article: American Counseling Association. (2005). ACA code of ethics. Retrieved from
  • Article: American Psychological Association. (2002). Ethical principles of psychologists and code of conduct. Retrieved from
  • Article: National Organization for Human Services. (1996). Council for standards in human service education. Retrieved from

With these Learning Resources in mind, please proceed to the Discussion.

Discussion - The Role of Collaboration in Crisis Intervention

Crises-individual, couple, family, and systemic-are complex and multifaceted. They typically affect people across many different areas of life, as the consequences of any given crisis may include physical, medical, emotional, financial, and/or legal aspects. Thus, effective intervention rarely can be carried out by a single human services professional. Instead, human services professionals must initiate collaborative relationships with professionals from any number of fields. Doctors, nurses, police officers, and lawyers are just a few examples of the types of individuals who might collaborate during a crisis intervention. Moreover, a human services professional likely will coordinate care for his or her client with other human services professionals who specialize in particular types of treatment. For example, a human services professional who works at an emergency shelter following a natural disaster may be the first point of contact for a victim who has lost his or her home. After assessing the client, the human services professional might determine that the client would benefit from therapy with a licensed counselor who has experience in working with natural disaster survivors, and thus refer the client to a colleague with this area of expertise. In addition, the human services professional might contact a representative from a state or federal agency to help the client secure long-term shelter. The human services professional, similarly, might consult a social worker to discuss financial assistance options for the client and his or her family or a doctor or nurse if there are any persistent medical problems. Thus, collaborative crisis intervention is a team effort, involving the participation and cooperation of professionals across multiple fields-all with the common goal of helping a client effectively cope with a crisis in his or her life.

In many cases, the first point of contact for a survivor of a crisis is not a human services professional, but a medical professional or a police officer. A woman who has been sexually assaulted likely will see doctors and nurses before being counseled by a rape crisis worker. A woman who is being abused by her husband may call the police. As a result, it is important for professionals in other fields to have training in treating or interacting with victims of crisis, as well as know to call in counselors, social workers, rape crisis workers, or other human services professionals as needed. In many places, this need is recognized and happens through the formation of specially trained teams of law enforcement officers called Crisis Intervention Teams (CITs). These teams comprise police officers who are adept at handling calls involving mental illness, domestic violence, or other crisis situations. In addition, many hospitals employ Sexual Assault Nurse Examiners (SANEs), also called forensic nurses, who are trained to treat sexual assault victims with sensitivity to the physical, emotional, and legal aspects of the situation. The use of CITs and SANEs does not eliminate the need for additional collaboration later and in fact, is a form of collaboration itself. By working together throughout the training process, law enforcement officers, medical workers, and human services professionals ensure that crisis victims receive collaborative care from the very first point of contact.

To prepare for this Discussion:

  • Review Chapter 5 in your course text, Crisis Intervention Strategies, focusing on both the various individuals and agencies involved in case handling at a community mental health clinic, as well as the different public and private organizations involved in the training for and implementation of Crisis Intervention Team (CIT) programs.
  • Review Chapter 17 in your course text, Crisis Intervention Strategies, noting the different organizations and agencies that collaborate during disaster response efforts to assist in crisis intervention.
  • Review the article, "The Emergency Department and Victims of Sexual Violence: An Assessment of Preparedness to Help," paying particular attention to the various parties who should be involved in the effective treatment of a sexual assault survivor.
  • Review the article, "Replacing the Revolving Door: A Collaborative Approach to Treating Individuals in Crisis," focusing on how collaboration between public and private agencies can be implemented to assist and benefit individuals experiencing mental health crises.
  • Select an individual, couple, family, or systemic crisis that has affected your community. Reflect on how you would approach intervention for this crisis from a collaborative standpoint. Think about with whom you would need to collaborate, and how and why this collaboration would benefit the client(s).

With these thoughts in mind:

Brief description of an individual, couple, family, or systemic crisis that has affected your community. Then, explain how you would approach intervention for this crisis from a collaborative standpoint. Explain with whom you would need to collaborate, and how and why this collaboration would benefit the client(s). Be specific and provide examples.

If your community has not been affected by an individual, couple, family, or systemic crisis, select a community with which you are familiar that has experienced such a crisis to use for this Discussion. Do not select communities affected by widely publicized individual, couple, family, and/or systemic crises.

Be sure to support your postings and responses with specific references to the Learning Resources.

Reference no: EM131169088

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