Work-related problems involving quality and productivity

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1. Which of the following consists of workers and supervisors who meet regularly to address work-related problems involving quality and productivity?

Problem-solving team

Project team

Virtual team

Quality circle

2. Which of the following is one of the three major activities in process management that focuses on maintaining consistency in output by assessing performance and taking corrective action when necessary?

Design

Improvement

Process mapping

Control

Reference no: EM131278871

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