What would you advise her in evaluating the service package

Assignment Help Operation Management
Reference no: EM13968261

Joan is the operations manager at Dark Light Communications, a services company. She has been told that the Operations function needs to pay more attention to the "service package" in order to be able to support the competitive priorities of the business. What would you advise her in evaluating the service package, especially in this high customer contact business?

Reference no: EM13968261

Questions Cloud

Convey to her superiors using all of the proper channels : Lisha is an engineer at a robotics lab who has discovered that the CEO of her company has been embezzling money from the company for years. She had sufficient evidence of the crime, which she tried to convey to her superiors using all of the proper c..
Optimized version of quicksort : 1. Implement an optimized version of quicksort and experiment with combinations of the following: a. pivot: ?rst element, middle element, random element, median of three, median of ?ve
How are fictional scientists viewed in the media : Influences of the Media- How are fictional scientists viewed in the media? Give 2 examples of either heroes or villains and How is science viewed in the fictional media
Estimating the comparison-based algorithm : a. Prove that any comparison-based algorithm to sort 4 elements requires 5 comparisons. b. Give an algorithm to sort 4 elements in 5 comparisons.
What would you advise her in evaluating the service package : Joan is the operations manager at Dark Light Communications, a services company. She has been told that the Operations function needs to pay more attention to the "service package" in order to be able to support the competitive priorities of the busi..
Ethical behavior and social responsibility to their behavior : Discuss specific activities where Operations Managers can apply ethical behavior and social responsibility to their behavior. Use examples from the course materials to expand your analysis.
Disadvantages of this capacity change to the supply chain : Jill has heard that in order to improve the reliability of her supply chain that she should add a capacity cushion. But, exactly what is a capacity cushion and why would a manufacturing company desire to have a large one? Discuss the advantages and d..
Development program encompassing eight research projects : The Texas Consolidated Electronics Company is contemplating a research and development program encompassing eight research projects. The company is constrained from embarking on all projects by the number of available management scientists (40) and t..
Discuss ethical principles under which the organization work : Discuss the mission, vision, and ethics policy of this corporation. What led you to select it? Discuss the ethical principles under which the organization works.

Reviews

Write a Review

Operation Management Questions & Answers

  How alternative will affect various parts of organization

Your assistant comes to you with the feasibility evaluation of a decision alternative. What should he be describing to you? 1.How well the alternative will satisfy the conditions of the problem situation.

  Explain the role of inventory management

What is the Role of Inventory Management in Ford Motor Company's Production Line. Discuss with examples pertaining to Operations Management and Operations Management perspectives.

  Product of the grid od approach to management

Which of the following is a product of the Grid OD approach to management?

  Draw associated decision tree-launching the new product

AFC is about to launch its new Wings N Things fast food nationally. The research department is convinced that Wings N Things will be a great success and wants to introduce it immediately in all AFC outlets without advertising. Draw the associated dec..

  Elucidate what present issues in these global locations

Thought an American based organization needs to take into account when working in multiple nations with vastly different employment laws. Elucidate what present issues in these global locations may affect success of an American based organization.

  Sociology is the systematic study of human society

According to Macionis (2011), sociology is the systematic study of human society, within which falls the sociological perspective. Based upon your textbook reading, how might you use the sociological perspective if you were visiting a different count..

  Describe the role of green sourcing strategies

Describe the role of "green" sourcing strategies in logistics design, and how an organization may be affected by this approach.

  List the steps of process improvement

List the steps of process improvement.

  Competitive strategies-first-mover and first-follower

One of the competitive strategies to consider is whether to be a “first-mover,” “first-follower,” or “slow-mover.” Search for and select two companies that have embraced one of these three strategies for the entire company, a product line, or individ..

  Which heuristic is the vet using

A veterinarian is estimating the degree of association between the exposure/non-exposure of cats to a chemical pollutant and the incidence of a particular respiratory illness among these cats.

  Making changes to his web site or business model

Could Doughney have avoided liability by making changes to his Web site or business model? What changes may help shield him from liability?

  What is an enterprise system and how does it work

What is an enterprise system and how does it work? Discuss at least three (3) ways it can provide value for a company.

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd