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1. Do you think that the experts’ recommendations will be sufficient to get most of the administrators to fill out the rating forms properly? Why not? What additional actions (if any) do you think will be necessary?
2. Do you think that Vice President Winchester would be better off dropping graphic rating forms, substituting instead one of the techniques we discussed in this chapter, such as a ranking method? Why?
3. What performance appraisal system would you develop for the secretaries if you were Rob Winchester? Defend your answer.