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What is the effect of the cost of quality on the customer

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Reference no: EM131385715

Answer each question:

Agreement between ETPI and a customer, ETPI must ensure that all books are within specification before shipment to the customer.

1. What is the effect of the cost of quality on the customer?

2. What are the effect of the cost of quality on for ETPI as a company?

3. How will the customer ensure quality is achieved? (The contract isn't enough...)

The concepts in the book "Operations & supply chain management Jacobs & chase". Need original thoughtful application to the questions.  One other thing, don't forget that the cost of quality is a concept/term of practice, that is it means something specific, and has those 4 components as mentioned in the chapter.

Total quality management

Cost of quality

Six sigma quality

Statistical quality control

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The solution is done by using Harvard Referencing system and contains 500 words. The solution contains details with respect to answering some questions related to cost of quality for the company ETPI. The three questions contains the relevance of COQ for the company & the customer. The last question answers how COQ can be useful for the customers.

Reference no: EM131385715

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inf1385715

2/13/2017 5:50:44 AM

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inf1385715

2/13/2017 5:50:26 AM

Please provide a quality expert moving forward. Again my experience so far with the experts has not been favorable. I will pay in a few. sent please see attachment with assignment detail. 20956482_1dis-2.docx EPTI Case please confirm receipt. 20956488_1Case.docx case from a previous module. 20956412_1Case.docx

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