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What cost of quality can company expect as percentage ofcost

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Reference no: EM13876372

COQ Histogram Genova Company classifies its costs of quality into four categories. The costs of quality (COQ) as a percentage of cost of goods sold for the last three years are as follows:

 

2010

2011

2012

Prevention costs

1.00%

4.00%

2.00%

Appraisal costs

3.00

2.50

1.50

Internal failure costs

27.00

23.00

14.00

External failure costs

31.00

18.00

12.00

Required

1. Use a spreadsheet to prepare a histogram that shows the costs of quality (COQ) trends as a percentage of costs of goods sold.

2. Comment on the trends in cost of quality (COQ) over the three-year period from 2010 to 2012.

3. What cost of quality can the company expect as a percentage of its cost of goods sold in 2013? Explain.

Reference no: EM13876372

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