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Explain what a CRMS is and why it is important to business success. Why is it necessary to build relationships with customers and how will a CRMS contribute toward managing quality, time and cost requirements? You will need to conduct some research of your own to answer these questions. Library books and the Internet are useful sources of information. Answer must be detailed, comprehensive and properly supported/ justified. Submit your answer for assessment.

Reference no: EM131199486

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