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Tom works for a large payroll outsourcing firm. One of his key customer’s contracts is set to expire in one month. Competition has heated up in this industry and Tom’s customer asked him to make a presentation to the top management team about his firm’s services. In his presentation, he thanked the customers for their loyalty, talked about industry trends, highlighted how his firm has been successfully serving firms for decades (unlike the new players in the market), and then asked them to renew their business again by showing them pricing options. Tom didn’t get the contract renewed and wonders if his presentation had anything to do with it. Which of the following actions should Tom do in order to IMPROVE his future presentations?
Because an event this large will generate a huge amount of revenue for the community selected it is possible that some communities might attempt to sway the decision making process in their favor by offering "special deals" or "financial incentive..
What are the total annual holding and ordering costs associated with your recommended EOQ?
Bazerman and Moore suggest that we should understand the biases of others. Discuss this concept in terms of why it is important for us to understand other peoples' biases. In your discussion, focus on how you might be able to improve your decision-ma..
Why was China defending its currency from a BOP(+) position in 1997-2005 and from a BOP(-) position in 2015? ( Be sure include a description of China's exchange rate policy and development strategy in the two different eras and why Chia changed these..
Amazon should continue selling its products at the lowest possible prices to maintain economies of scale. Amazon must resume its excellent return policies and free shipping offers to preserve its consumer base.
Is it possible to be part of an alliance/partnership/affiliation and yet remain focused on a specific mission? What would be a key to success of a such a collaboration?
why is it important to use the corporate systems when working in virtual teams.(hint: it has something to do with knowledge management and performance appraisal)
What are the most important metrics for operations managers? How does each metric support the overall financial performance of the organization? What data would be used to support this metric and how would you ensure that the data are of sufficient q..
Demand for a seasonal product is estimated to be normally distributed with a mean of 1000 and a standard deviation of 300. If demand exceeds available inventory the seller incurs a shortage cost of $7 per unit. Is the optimal order quantity smaller o..
an investment proposal will have annual fixed costs of 60000 variable costs of 35 per unit of output and revenue of 55
Ward Corp. is expected to have an EBIT of $2,000,000 next year. Depreciation, the increase in net working capital, and capital spending are expected to be $167,000, $89,000, and $117,000, respectively. All are expected to grow at 16 percent per year ..
Describe various quality tools and techniques used in operations management. Provide examples.
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