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The five dimensions of service quality (reliability, assurancer, tangibles, empathy, and responsiveness) are important to such retail stores as Walmart and Target. Assuming that these represent key customer requirements, what things might these companies do in designing their stores and operations to ensure that they meet these requirements?
Under what conditions will people be most willing to make changes in organizations? What is meant by strategic planning, and what are the steps in the strategic planning process? Suppose that you are a top executive of a large organization about to u..
Consistency is the key for the successful implementation of different types of strategy.’ Evaluate this statement with reference to the two generic business - level strategies — cost leadership and differentiation.
Explain the principles of constitutional design. In your opinion, does the U.S. Constitution meet these principles? Explain why.
Do you think that a company offering semi annual bonuses is a good way to motivate the kinds of behaviors organizations need to survive in an economic turndown?
Create a process flow diagram. b. Calculate the capacity (in minutes) at each station (cashier, frozen drinks, espresso). c. Calculate the total workload (in minutes) at each station given the customer arrival rate. d. Calculate the (implied) utiliza..
Some argue that government needs to increase its regulation of business for the good of society as a whole. Others believe that the marketplace is self-regulating and that government intervention through needless regulation places an unfair, costly b..
Illustrate what is a virtual organization. Illustrate what would you say are biggest challenges to creating an effective virtual organization.
Discuss the importance of sales strategies and give examples of some typical strategies that might be pursued. Indicate why it is important for the sales manager to determine effective strategies for his or her sales force.
Agree or disagree: "I think managers are responsible for the failure of business firms." Please explain with specific examples. Why is the strategic control exercised by a firm’s strategic leaders important for long-term competitiveness? How do strat..
Which of the following is a difference between the domestic and international stages of international development?
Consider international health policy concerns and initiatives aimed to addressing them. For the purpose of your discussion post this week, select a global health policy issue that you are particularly interested in. What is the role of the internatio..
The “insurable interest” section of a homeowners policy means that an insured is only covered up to the amount of his or her ownership interest in the property. Liability coverage is generally the most important part of an automobile policy. A tort i..
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