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Service Analysis Quiz 1
Sales at the local ice cream shop are handled by one server. Customer arrivals are random (following a Poisson distribution) and the average arrival rate is 21 customers per hour. A study of the service process shows that the average service time is 2 minutes per customer, with a standard deviation of 1.2 minutes.
Brown from the Ace Hardware case decided not to buy the Ace Hardware store. Instead lie decided to open a Dunkin Donuts franchise. From Brown's perspective what are the advantages of opening a business format franchise, rather than buying the Hardwar..
Woodland Furniture is a small manufacturer of kitchen chairs with 5 workers. The cost of labor is $15 per hour and workers work 40 hours in a week. The overhead cost is assumed to be 1.2 times the weekly total labor cost. Calculate the multifactor p..
"Cooperative Strategy" Please respond to the following: From an ethical perspective, determine how much information a firm is obliged to tell a potential strategic alliance partner about what it expects to learn from the cooperative arrangement. Expl..
what are some of the major costs in altering an existing supplier relationship or establishing a new one? what
Identify the primary ways in which the sourcing function impacts supply chain management (SCM)
A local jacket distributor expects to sell 9,000 black fleece jackets in a year. Assume that EOQ model assumptions are valid. Each jacket costs $50, ordering cost is $100 per order, and holding cost is 1 dollar per jacket per month. What is the annua..
Another benefit of this project quality management system is that it allows the project team to more fully understand the customer's processes and root needs. This can give the project team an advantage when competitively bidding on new work for the ..
The Tin Bucket Company projects the following direct materials purchases: Purchases on Account Cash Purchases December 2011 $30,000 $20,000 January 2012 50,000 30,000 February 2012 60,000 20,000 March 2012 60,000 30,000 The company pays for the cash ..
According to the Project Management Institute (PMI), both qualitative and quantitative risk analysis techniques are used to prioritize and determine the likelihood of risks. Compare and contrast quantitative versus qualitative analysis and discuss tw..
Johnson Product's places an order for inventory 4 times a year, at a reordering cost of $500 per order. The cost of carrying inventory is 20% per year. What is Johnson Product's annual holding costs? a. $2,000 b. $5,000 c. $7,500 d. $8,500
Draw the primary and supplementary OC curves for a double sampling plan with n1= 50, c1= 2, n2=100, c2=6. If incoming lots have fraction nonconforming p=0.05, what is the proobability of acceptance on the first sample? What is the probability of fina..
Determine the upper bound on the difference in their monthly compensations that would justify hiring X rather than Y.
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