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How effective do you think the rewards of a weekly car wash and a meal at McDonald's will be in motivating the car wash attendants to stay on the job and treat customers better? What other approach to employee motivation might work for reducing turnover and providing better customer service? To what extent do you think it might be hopeless to motivate car wash attendants to stay on the job longer and provide better customer service?
Describe the impact of individual behavior on business outcomes. In other words, how do individual attributes like personality, values, emotions and cultural differences
How much should be invested at 12% nominal interest rate, compounded monthly, to provide equal yearly payments of $10,000 per year
You are a brand manager for a new toy marketing company. You have sent an email blast to 10,000 customers. Each email contains two links that could be opened by a recipient, both of which would lead to your product website. You are informed that the ..
Integrity Motors has been retailing quality used cars and trucks for the past ten years. It is located in a large mid western city, and has become the largest and most successful used car dealership in the region. The next morning when Blackburn arri..
Let’s talk about executive salaries: Most media outlets will be happy to talk about how “excessive” US executive salaries have become. The media outlets rarely point out that US Corporations are also the most profitable in the world. Do the high sala..
Compute average cycle time also normal time for each element. Then, calculate standard time for entire task. Decision Science Institute (DSI) promotes its annual national conference by mailing thousands of letters to various recipients.
The ethos of scientism and postmodernism has exacerbated the perceived philosophical and cultural tension between science and religion. What is your perception of this tension?
Suppose that a metal rod is supposed to be cut 31.6mm in length. The upper spec limit is set at 32.4mm, and the lower spec limit set at 30.8mm. A metal rod that is out of spec must be scrapped at a cost of $26.00. Bob believes that the Taguchi Qualit..
List and briefly describe the two (2) reasons given in your textbook for why developing software for wireless devices is challenging. Include and describe five (5) of the major software components associated with mobile computing in your response..
For a customer service operation, elucidate how each of these two approaches could be used to address the complaints which are being received from the customers about the poor customer service.
Why is it important to study the internal resources, capabilities, and activities of firms? What insights can be gained?
Some individuals believe that compromise isn't a good conflict resolution technique because there is no distinct winner and the decision reached is probably not ideal for either group.
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