Professional context must create negative messages

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Sometimes, people writing in a professional context must create negative messages, such as a letter of termination, a press release regarding a company error, a denial of a claim, or a poor performance review. When you write such a negative message, what are your objectives? What are some strategies you can use to write the negative message effectively? (This TDA supports TCOs 2 and 4.)

Reference no: EM13313043

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