Process strategy for improving service productivity

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Reference no: EM132198203

1. Who was Icarus in Greek mythology? How can his story be connected to the world of business?

2. An excessive number of individuals, high quality is identical with high value, compare a Toyota Corolla and a Rolls Royce and talk about the relative quality of each. In what capacity can a college control the value of its output (graduates)?

3. Give examples of service organizations that use each of the process strategy for improving service productivity. Give example of situations you know where design capacity is considerably higher than effective capacity.

Reference no: EM132198203

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