Poor listening skills be adding to growing list of problems

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Reference no: EM131438982

John Gill is a busy man. No matter how fast he works, it seems he’s always behind. Consequently, when an employee brings Gill a problem, he is not a good listener. He opens mail, answers the telephone, and constantly glances at his watch while the employee is talking. Because he does not listen well, John keeps being blindsided by new problems that seems to get more and more serious.

Questions:

Discuss the following questions

What can John do to become a better listener?

How might John’s poor listening skills be adding to his growing list of problems?

Reference no: EM131438982

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