Manufacturing or a service sector company

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Reference no: EM131071538

1. Identify either a manufacturing or a service sector company.

2. In a 2 page essay document the following items:

a. Provide a background of the selected company (manufacturing pharmaceutical)

b. Based on the topics discussed in the course, identify and discuss key quality concepts of the company.


Please includes the references, and information about the key quality concepts: quality improvements and cost reduction, purpose of process management, customer service (voice of the customer). Book designing for quality.Gryna, F., & Chua, R. (2007). Juran's quality planning and analysis: For enterprise quality (5th ed.). Boston: McGraw-Hill.}

Reference no: EM131071538

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