Investment made to keep nonconforming products

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Reference no: EM131375134

1. Investment made to keep nonconforming products from occurring is

prevention cost.

appraisal cost.

internal failure cost. external failure cost.

2. A control chart is most like a(n)

histogram

. Ishikawa diagram.

scatter diagram.

run chart.

3. The _____ is often used to verify a cause-and-effect relationship.

Ishikawa diagram

scatter diagram

value stream map flowchart

4. In times of change, organizational learning benefits more from _____ leadership.

transactional

transformational

declining stagnant

5. Which of the following is not an area of similarity between TQM and SCM?

Strengthening organization competitiveness Focus on performance Customer satisfaction Cost controls

Reference no: EM131375134

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