Important dimensions of quality

Reference no: EM13753616

For Starbucks and their premium coffee that you selected, which I have attached with this question, respond to the following in a 3- to 4-page Microsoft Word document:

Imagining yourself to be the customer, construct a House of Quality to provide the organization with your perspectives on what the important dimensions of quality are and how well the organization is currently meeting your needs.
Develop a SPC checklist for each dimension of the product that you believe would be subject to statistical control.
Evaluate the product using the five-step plan that is associated with the Kaizen philosophy.
Determine what elements of the production and delivery of the product or service would be subject to benchmarking and describe how you would identify those organizations to which comparisons could be made in a benchmarking process.

Reference no: EM13753616

Questions Cloud

Determining the current yield on the bond : A coupon bond pays annual interest, has a par value of $1,000, matures in 12 years, has a coupon rate of 11% and has a yield to maturity of 12%. The current yield on the bond is?

Protect a domestic monopolist from international competition : Ricardian model under free trade, if the MPL in the industry you are not specialized in increases, without changing patterns of comparative advantage, real wages will not change.

Financial analysis in a report : Choose a public company, and present findings from your financial analysis in a report. Your report must include the following:

Business purpose of charts in excel : explain what you believe to be the main business purpose of charts in excel. discuss whether or no you believe excel would be a useful tol if the charting features were removed from the application

Important dimensions of quality : Imagining yourself to be the customer, construct a House of Quality to provide the organization with your perspectives on what the important dimensions of quality are and how well the organization is currently meeting your needs.

Demonstrate how to create a document using microsoft word : After successfully completing the laboratory assignment you should be able to: Employ the components of Microsoft Word 2010, Demonstrate how to create, edit, save, and print a document using Microsoft Word 2010

The interfaces that are applicable to the mobile devices : The interfaces that are applicable to the mobile devices. The resources that will be required to achieve the desired output

Where the u.s. economy is in the business cycle : What does the unemployment figure tell us about where the U.S. economy is in the business cycle? Explain.

Information system to support the business : As a part of the final project for this course you will be doing research for a medium size (approximately 200 employees) widget manufacturing company to do a complete evaluation of their computer needs and make recommendations to them about an in..

User Account

All Pages