Identify the ethical issue and the stakeholders

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Reference no: EM13753827

The management of the Auto Parts Division of the Santana Corporation receives a bonus if the division's income achieves a specific target. For 2013 the target will be achieved by a wide margin. Mary Beth Williams, the controller of the division, has been asked by Philip Stanton, the head of the division's management team, to try to reduce this year's income and "bank" some of the profits for future years. Mary Beth suggests that the division's bad debt expense as a percentage of net credit sales for 2013 be increased from 3% to 5%. She believes that 3% is the more accurate estimate but knows that both the corporation's internal auditors as well as the external auditors allow some flexibility when estimates are involved. Does Mary Beth's proposal present an ethical dilemma? This question's main goal is to answer the ethical dilemma.


1) Use the following model to analyze the ethical dilemma presented above. This 7-step model can be found in your textbook in Chapter 1.

Step 1: Determine the facts of the situation. This involves determining the who, what, where, when, and how.

Step 2: Identify the ethical issue and the stakeholders. Stakeholders may include shareholders, creditors, management, employees, and the community.

Step 3: Identify the values related to the situation. For example, in some situations confidentiality may be an important value that may conflict with the right to know.

Step 4: Specify the alternative courses of action.

Step 5: Evaluate the courses of action specified in step 4 in terms of their consistency with the values identified in step 3. This step may or may not lead to a suggested course of action.

Step 6: Identify the consequences of each possible course of action. If step 5 does not provide a course of action, assess the consequences of each possible course of action for all of the stakeholders involved.

Step 7: Make your decision and take any indicated action.

Reference no: EM13753827

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