Identify an industry-business which engage in this practice

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Q. Service industry has become cornerstone of US economy. Customer service has become defining element of many businesses. In today's market certain industries discriminate between average consumers also "good" consumers (average income also rich). A perfect example of this is airline industry. First class/business class customers have their own ticket counter, contact number also personalized services. Is this consumer discrimination, or simply paying for a higher level of service? In a one to two page paper identify an industry/ business which engage in this practice. Is this a logical business plan? Why or why not? Illustrate what are your thoughts?

Reference no: EM1377206

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