How this system balanced security and usability

Reference no: EM13780689

A large, fast-food chain unveiled a new touch screen register for its franchises. Each cashier was assigned a user id and password combination to log in to the register.

The system allowed the incorrect password to be entered four (4) times before the register would lock and require a manager to unlock it with a key card. To prevent unauthorized access, the registers would lock after three (3) minutes if the screen was not touched.

When the register locked, only the cashier who was logged in prior to it locking could unlock it without a system restart.
After a few days in operation, restaurant managers started complaining about the amount of time they were spending unlocking the registers.

Some cashiers were forgetting their user Id and password, so other cashiers would log in for them. It also seemed that the button layout made it easy for the cashiers to key in the incorrect password.

The managers also complained that cashiers would leave for a break or end their shift and forget to log out of the locked register. The managers would have to reboot the system, a three to five (3-5) minute process in order for the next cashier to log in. Additionally, managers noticed that grease was building up on the touch screens, making them less responsive.

Write a five to eight (5-8) page paper in which you:

Analyze the new system and determine the design issues with this new system.

Describe how you would correct the design issues with the system to make the restaurant managers happy.

Create a design plan that:

Lists and explains the tasks associated with improving this interface.

Contains at least six (6) tasks.

Includes realistic time estimates for each task to be completed.

Analyzes the development of the system in your plan.

Analyzes the testing of the system in your plan.

Analyzes the implementation of the system in your plan.

Examine how this system balanced security and usability, and explain the challenges of incorporating system security and system

usability into a design.

Suggest changes that could be made to the security of this system to still meet security objectives but make the system more usable.

Use Microsoft Visio or an open source alternative, Dia, to create a graphical representation of your proposed interface. Note: The graphically depicted solution is not included in the required page length.

Use at least three (3) quality resources in this assignment. Note: Wikipedia and similar Websites do not qualify as quality resources.
Your assignment must follow these formatting requirements:

Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.

Include a cover page containing the title of the assignment, the student's name, the professor's name, the course title, and the date.

The cover page and the reference page are not included in the required assignment page length.

Include charts or diagrams created in Excel, Visio, MS Project, or one of their equivalents such as Open Project, Dia, and OpenOffice. The completed diagrams/charts must be imported into the Word document before the paper is sub.

Reference no: EM13780689

Questions Cloud

The dialectical movement of the divine self-mediation : According to Marx, one of the bad things about capitalism is that it alienates workers from their species-being. What does Marx mean by this? Do you agree or disagree?

What is the best evidence rule : What is the best evidence rule? Explain in detail. Why was the best evidence rule implemented into the U.S. court system? Explain. What is the rationale behind its application

What are the purposes of dna testing : What are the purposes of DNA testing? Explain in detail. Provide examples where necessary. What is law enforcement's role in making DNA testing possible today when it was not possible 15-20 years ago? Explain

Healthcare practice needs a marketing plan : Describe the main reasons why the healthcare practice needs a marketing plan as outlined in the video.

How this system balanced security and usability : A large, fast-food chain unveiled a new touch screen register for its franchises. Each cashier was assigned a user id and password combination to log in to the register.

Briefly describe the steps involved in litigation process : Briefly describe the steps involved in the litigation process. Briefly describe the four elements of an enforceable contract

Describe the system architecture benefit the stakeholders : How will documenting the system architecture benefit the stakeholders and the success of this project. There are several types of architectural views. Select 2, and describe their purpose. Explain what each represents.

Elements of the four financial statements : Subsequent to reviewing chapters 15 and 16 of Introduction to Management Accounting, the writer will identify how elements of the four financial statements interact with one another. In addition, the author will describe how changing one financial..

What defense can zale raise : Zale refused to pay the corporation for the shares he had agreed to purchase from it. As a result, the corporation sued Zale for breach of contract. Can the corporation enforce the contract and recover the purchase price? Why or why not? What ..

User Account

All Pages