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Contemporary Logistics -
How can customer service act as a competitive weapon? Give an example of a modern day company that uses customer service to its advantages and explain what you have seen to be its best selling point. What are the results of the company having good customer service?
A company operating under a continuous review system has an average demand of 50 units per week for the item it produces. The standard deviation in weekly demand is 20 units. The lead-time for the item is six weeks, and it costs the company $30 to pr..
By now, you should be very familiar with the Enron case. In the Module 4 SLP, we will evaluate the Enron debacle in the context of Corporate Social Responsibility. Specifically, socially responsible organizations behave in certain, ethical ways. What..
How much interest must Jan report on Schedule B for the first year? Round your answer to the nearest cent.
Is there a difference between wrong decisions and bad decisions? Why do good managers sometimes make wrong decisions? Bad decisions? How can managers improve their decision-making skills? Most of us have to work for a living, and a job is a central p..
Dick Scudder, the chairperson of the information technology department at the University of Denver, needs to create a database to keep track of all the courses offered by the department. In addition, Dick would like the database to include each instr..
The foreman estimates which the value of the work actually finished is about $162, 000. Illustrate what are the spending also schedule variances for the project. Illustrate what are the SPI also CPI.
Assume you are interviewing for a sales job and there are only five minutes remaining. You are interested in the job and know if the company is interested, they will invite you for a visit to their local distribution center and have you work with one..
A courier service laid off a large percentage of its production staff during last year's recession. These low-skilled employees performed routine tasks filling orders. The company now wants to rehire them. However, most of the unskilled employees hav..
When Autoliv started its lean journey, a number of operational benefits and implementation issues had to be addressed. What were they, and how were they addressed? A visual management approach was an integral part of Autoliv’s lean system. Do you thi..
The BackPack Company produces a line of backpacks. The manager, Jill Nicholas, has decided that the BackPack Company must have very good customer service.
What is a marketing plan? Why is it important for firms to develop their product/service marketing plan in writing? What are the essential components of a well-balanced marketing plan?
Calculate the capacity of each machine center and the capacity of the system. Analyze where the focus of the company's efforts should be if Beck wants to expand capacity.
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