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A new president of Big State University has made student satisfaction with the enrollment and registration process one of her highest priorities. Students must see an advisor, sign up for classes, obtain a parking permit, pay tuition and fees, and buy textbooks and other supplies. During one registration period, 10 students every hour are sampled and asked about satisfaction with each of these areas. Twelve different groups of students were sampled, and the number in each group who had at least one complaint were as follows: 0, 2, 1, 0, 0, 1, 3, 0, 1, 2, 2, 0. Develop upper and lower control chart limits at the 99% confidence level for the proportion of students with complaints. Does the enrollment and registration process appear to be in control?
Determine the Process Capability Index of the three processes given below and determine whether the processes are capable or not.
You are an OD consultant for the Working Better Group. The President of a firm, BARTH Inc., requested a meeting with you to explore how you can help him
When considering all the factors of providing bar service in a restaurant, determine which is the single most important. Explain your reasoning.
every company finds it challenging to recruit and select top executives for an international location. the nationals of
You would like to set up a Web site to sell towels, linens, pottery and tableware from Portugal and are examining services for hosting small business Internet storefronts. Write a brief report indicating your choice and explaining strengths and wea..
How can I effectively concentrate resources on activities to speed up the project completion date?
A local partnership was considering the possibility of liquidation since one of the partners (Ding) was personally insolvent. Capital balances at that time were as follows. Profits and losses were divided on a 4:2:2:2 basis, respectively.
3000 X1 + 400 X2 = $24,000 Budget X1 - d1+ + d1- = 7 X2 - d2++ d2- = 15 2000 X1 + 1500 X2 - d3+ + d3- = 30,000
In detail, explain how and why the functional areas of both marketing and management are important to the five phases of strategic management
What advice would you give a small to medium size business thinking about implementing a societal marketing approach? What are the benefits and flaws?
Is there a financial rationale for designating these differing levels? Can this be quantified? Has any aspect of the different levels approach been negative to the customer, or to the organization?
Although most organizations may make the location decision infrequently, there are some organizations that make the decision quite regularly and often. Provide one or two examples. How might their approach to the location decision differ from the ..
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