Determine the new annual cost for hiring and training

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Reference no: EM131143283

A call center employs 1,100 agents. Every month 55 employees leave the company and 55 new employees are hired. a. How long on average does an agent work for this call center? Average working time months Suppose the cost of hiring and training a new agent is $1,100. The manager of this call center believes that increasing agents’ salaries would keep them working longer at the company. The manager wants to increase the average time that an agent works for the call center to 24 months, or two years. b-1. Use the calculated average working time at this call center to determine the current annual cost for hiring and training. Current annual cost $ b-2. Determine the new annual cost for hiring and training. New annual cost $ b-3. How much can the company save on hiring and training costs over a year? Annual saving $

Reference no: EM131143283

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