Reference no: EM132201433
1. The purpose of outcome measures is to reduce the probability of undesired patient outcomes.
True
False
2. Which of the following describes Normal Accidents Theory?
a. Accidents are easy to prevent
b. Accidents are inevitable in complex, tightly coupled systems
c. Accidents are avoidable in complex, tightly couple systems
d. The absence of accidents is normal
3. According to the Victor and Boynton model, health care processes and products lines have begun to move from the craft stage to all of the following EXCEPT:
a. Mass production b. Co-configuration c. Process enhancement d. Managed care
4. Which of the following does not define Continuous Quality Improvement?:
a. Providing quality health care that meets or exceeds expectations b. Developing the organization's strategic plan c. Planning and executing a continuous flow of improvements d. Structured organizational process for involving personnel
5. The evolution of which of the following medical disciplines is key to health care redesign?
a. Long-term care
b. Primary care
c. Tertiary care
d. Specialty care