Create constancy of purpose toward improvement of product

Assignment Help Operation Management
Reference no: EM131432940

Answer in your own words:

A contemporary challenge for business, managers, and employees is achieving exceptional levels of quality in the production and delivery of goods and services. To serve this goal, quality guru W. Edwards Deming articulated 14 points for management:

1. Create constancy of purpose toward improvement of product and service, with the aim to become competitive and to stay in business, and to provide jobs.

2. Adopt the new philosophy: We are in a new economic age. Western management must awaken to the challenge, must learn their responsibilities, and take on leadership for change.

3. Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place.

4. End the practice of awarding business on the basis of price tag. Instead, minimize total cost. Move toward a single supplier for any one item, on a longterm relationship of loyalty and trust.

5. Improve constantly and forever the system of production and service, to improve quality and productivity, and thus constantly decrease costs.

6. Institute training on the job.

7. Institute leadership. The aim of supervision should be to help people and machines and gadgets to do a better job. Supervision of management is in need of overhaul as well as supervision of production workers.

8.   Drive out fear, so that everyone may work effectively for the company.

9. Break down barriers between departments. People in research, design, sales, and production must work as a team, to foresee problems of production and in use that may be encountered with the product or service.

10. Eliminate slogans, exhortations, and targets for the workforce asking for zero defects and new lev- els of productivity. Such exhortations only create adversarial relationships, as the bulk of the causes of low quality and low productivity belong to the system and thus lie beyond the power of the workforce.

11. a.Eliminate work standards (quotas) on the factory floor. Substitute leadership.

b. Eliminate management by objective. Eliminate

12. a.management by numbers, numerical goals. Substitute leadership. Remove barriers that rob the hourly worker of his right to pride of workmanship. The responsibility of supervisors must be changed from sheer numbers to quality.

b. Remove barriers that rob people in management and in engineering of their right to pride of workmanship. This means (among other things) abolishment of the annual merit rating and of management by objective.

13. Institute a vigorous program of education and self-improvement.

14. Put everybody in the company to work to accomplish the transformation. The transformation is everybody’s job.

QUESTIONS

1. Do you agree with these principles?

2. How can unions help pursue these 14 principles?

3. How might unions hinder these 14 principles?

4. What factors determine whether a union helps or hinders achievement of these 14 principles?

Reference no: EM131432940

Researchers about side effects is ethical

The research director of PharmCo, a midsize pharmaceutical company, tells top management of an important new discovery. After years of effort, one of the company's research te

To stay one step ahead of the forces of competition

To stay one step ahead of the forces of competition, a firm can adopt one of three basic strategies: cost reduction, product differentiation, or reduction in the intensity of

More effective for shaping long-term ethical behavior

Which do you think would be more effective for shaping long-term ethical behavior in an organization: a written code of ethics combined with ethics training or strong ethical

New retractable awnings your company is promoting

When you were ill recently, your office colleague Cecilia Tilley filled in for you. She attended the Home Show Exposition in Chicago and made a presentation that you were sche

Data analyst for major casino

Tony, a data analyst for a major casino, is working after normal business hours to finish an important project. He realizes that he is missing data that had been sent to his c

Explain the important barriers to entry in an industry

Explain the important barriers to entry in an industry (economies of scale, product differentiated, capital requirements, switching costs, access to distribution channel, cost

Identify at least three of your core values

We all live by some kind of standards - ideals, character traits, guiding principles.Examples: trustworthy, accountable, adventuresome, passionate. Those standards flow out of

Motivation and team leadership

This assignment is a written paper based upon current scholarly literature in the area of management responsibility and practice. The specific focus of the paper should be on

Reviews

Write a Review

 
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd