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Customer demand for services is generally not uniform during a day, week, or other period of time. What strategies can be used by service businesses to better match the company’s capacity to perform services to customers’ demand for those services?
What is the difference between functional and dysfunctional conflict? Can conflict that starts off as functional become dysfunctional? Can dysfunctional conflict be changed to
Reflect on your experience in this course. What do you find to be the most important elements to improve an organization’s competitive advantage? Explain the primary differenc
Which primary and secondary information will tell you whether the industry is growing and favorable to new tenants? Suppose you are introducing a new type of exercise equipmen
A mass-production plant has eight machines and currently operates two 8-hr shifts per day, 5 days per week, 50 weeks per year. The eight machines produce the same part each at
State your opinion about the effectiveness of the DOT drug testing requirements in terms of why the federal government DOT testing requirement mandates only a 5 panel drug tes
After graduating from College, Tina works brielfy as a sales person before filing for bankruptcy. As part of her petition, Tina reveals that her only debts are student loan, t
Pick an industry that is of interest to you. What did you identify as your indicator of potential market size? What market performance indicator did you use? How different w
Identify the operations management problems that Dr. Barr is having at the clinic. How would you define the "service bundle" currently being offered? How is this different fro
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