A contractor speaking to a potential client

Assignment Help Basic Computer Science

Reference no: EM13824606

1) How would you, as a contractor speaking to a potential client, handle this situation? Often times you can explain something to someone and they still not really understand. When a potential client asks a question such as this, they want to understand how they are going to be putting their money to use. Would you explain it technically first and then use an analogy, or go straight for the analogy? Why?
2) Respond to your classmates by assuming the role of the potential client. Critically review their explanation and ask for clarification, details, or examples. Provide positive and constructive feedback and identify points that you agree or disagree with.

In my career as a Cisco VoIP engineer, I find myself in this situation more often then I would care to honestly. It tends to happen on a daily basis, multiple times a day. I generally try to explain things technically first and then go to an analogy, but I often find myself going back to the technical aspect of the question after the analogy as well. For example, right now I am working extensively with UCCX (Unified Contact Center Express), which I think is a very logical process all together, but it can be made very difficult depending on call routing and how the scripts have been written. When I explain this to people I try to find something that I can relate it to in order to help them better understand it. When it comes to the call routing piece I usually try to relate it to reading a map or choosing a route via GPS. You can choose to go the shortest route, but it may not always be the best route. When it comes to the scripting piece I often use the process of changing a tire on a car. Explaining that there are certain things you need to accomplish the task at hand successfully.

Reference no: EM13824606

Questions Cloud

Numerous types of wireless attacks : There are numerous types of wireless attacks that are covered in the text. Below is a list of the main attacks that are discussed. Let's discuss each attack by choosing two to discuss. When choosing which type to discuss, make sure it has not been ch..

Describe and evaluate the numerous theories and models : Describe and evaluate the numerous theories, models, and approaches you have identified in your course readings, case analyses.

Persistent behavior problems and trouble : Terri Key's son Taylor was diagnosed with Tourette's syndrome, obsessive compulsive disorder, and ADH disorder. Terri was dissatisfied with Taylor's experience in public school and enrolled him at St. Michael's Catholic School. He was forced to w..

Evaluating the performance of the crew : Ed Koehler started Great Southern Furniture five years ago to assemble prefabricated bedroom furniture for large hotel chains. Required: Write a report evaluating the performance of the crew at the Hyatt in Tampa

A contractor speaking to a potential client : 1) How would you, as a contractor speaking to a potential client, handle this situation? Often times you can explain something to someone and they still not really understand. When a potential client asks a question such as this, they want to underst..

Time driven activity based costing : Time Driven Activity Based Costing

Describe the 3-level ansi-sparc architecture : Describe the 3-level ANSI-SPARC architecture and discuss how the use of this will promote data independence to save time in the long run. Define Data Independence. What is meant by 3-level architecture and is this the same as the 3-level ANSI SPARC a..

Why do you think bambara uses the characterization technique : Bambara's characters use rather coarse language throughout the story. Why do you think Bambara uses this characterization technique? How would the story be different if the language was "cleaner?"

Prepare a table that indicates the financial disposition : Required: Prepare a table that indicates the financial disposition of the historical cost of the blue ink purchased in June. (That is, account for the $385.20 blue ink purchase.)

User Account

All Pages