" IMPACT OF TRAINING ANDDEVELOPMENT IN THE RETAIL SECTORA case of ASDA,UK Table of ContentsIntroduction ..................................................................................................................................... 2Background of the Research Approach ....................................................................................... 2Research Rationale ...................................................................................................................... 2Aims and objectives of the Research .......................................................................................... 2Research Questions ..................................................................................................................... 3Research Structure....................................................................................................................... 3Literature Review............................................................................................................................ 3Research Methodology ................................................................................................................... 6Research Design .......................................................................................................................... 6Sampling method......................................................................................................................... 6Questionnaire .............................................................................................................................. 6Pilot study .................................................................................................................................... 7Validity and reliability of the survey........................................................................................... 7Ethical consideration ................................................................................................................... 7Anticipated Outcomes ..................................................................................................................... 7Conclusion ...................................................................................................................................... 7Planning of the Research ................................................................................................................ 8Reference ...................................................................................................................................... 10 1 | P a g e IntroductionBackground of the Research ApproachHuman Resource management is the important aspect of each and every business organization.At the present competitive scenario every business organization has to provide training anddevelopment to the employees so that they can get proper skills to execute the operations. HRdepartment of the organization has the responsibility to manage this training program. With thehelp of this, management of any respective business organization can motivate their staffs andenhance their working capabilities (Searle and Skinner, 2011). The paper will basically showcasethe impact of training and development in the ASDA Company of UK. ASDA is one of thefamous retail sectors of UK as well as all over the world. Huge manpower needed for executingthe functionalities of a retail sector. Training and development program is highly necessary inthis kind of sector for making employees aware of the work culture. Customers are the primestakeholders in the retail industry. With the help of training and development the HR departmentcan enhance the skills and knowledge of the employees so that they can deliver quality service tothe consumers. The paper is focusing the impact of training and development on the overallperformance of the ASDA Company. Research RationaleThe research will be undertaken for gathering information regarding the training anddevelopment program in the retail sector like ASDA. ASDA have already got huge benefit withtheir induction programs. It is the responsibility of the management of any business organizationto make employees with the organizational policies and structure (Gilmore and Williams, 2009).After getting proper knowledge employees can be able to deliver proper service to theconsumers. By getting knowledge from various sources it can be said that, employees of manybusiness organizations are suffering to provide proper service because they are not familiar withservices. This problem only can be solved through providing proper training to the employees.Aims and objectives of the ResearchThe prime goal of this research paper is to showcase the impact of training and developmentprogram in ASDA, a retail giant of UK. The objectives have been mentioned below,? To evaluate the importance of training and development in the ASDA.2 | P a g e ? To find out the roles of HR department in the training program.? To showcase the process of enhancing organizational performance through training anddevelopment program.Research Questions? How training and development program enhance the organizational performance?? How the HR department can enhance the skills of the employees through proper training?Research StructureThe research approach can be separated in five important sections. The sections are,? Introduction specifies the overall background and purpose of the research approach.? Literature review is the gathering of past researchers feedback.? In the methodology section the overall process of executing the research will bementioned.? Anticipated outcomes will be analyzed through proper statistical tools and techniques.? Conclusion will state the overall summary of the research topic. Literature ReviewOwing to the globalization and technological advancements in the modern age, businessorganizations across the globe have significantly acknowledged and accepted the importance ofhaving a profound Human Resource Management (HRM), for meeting the overall challenges andassociated risksof the present day competent and potential global market (Brewster andMayrhofer, 2012).. Human Resource Management plays a crucial role in the overall training anddevelopment of the employees of the respective organizations which in turn significantlyenhances the overall organizational performance. According to Bratton, 2007, the overall process of training and development provides thebusiness organizations with the beneficial advantage of providing their respective consumers orcustomers with efficient and high quality services and facilities through their proficiently trainedand skilled employees or personnel. From the organizational perspective, the overall process oftraining and development can be effectively considered as a significant strategy that can beimplemented by the Human Resource (HR) department of a business organization to achieve the3 | P a g e organizational objectives and goals (Gilmore and Williams, 2009). The training and developmentprograms adopted and implemented by the respective business organizations cancomprehensively and extensively help the organizations to achieve a high level of sustainabilityin their overall business operations and activities. Through an efficient program of training anddevelopment the business organizations get the considerable opportunity to increase theknowledge and skill of their overall workforce. This helps the respective business organizationsto gain a competitive edge or advantage over their competitors or rivals in the market of theiroperation.Source: http://www.idrc.ca/EN/PublishingImages/impact-of-research3.bmpIn accordance with Gilmore, (2009), training and development of employees not only helps therespective business organization to improve and enhance their overall productivity, butsimultaneously enables the organization to achieve their overall organizational strategies andplans. Training can be effectively defined as the systematic approach towards learning anddevelopment which significantly improves the overall individual as well as organizational4 | P a g e effectiveness. Development on the other hand can be efficiently considered to be the overallacquisition of advanced and new knowledge and skills which extensively adds to the overallgrowth of the organization (Chanda and Shen, 2009). Training and development not onlyenhances the overall skills of the employees but also helps the business organization toeffectively and efficiently improve and increase the overall motivational level among theemployees and other working professionals. Motivated employees are found to be morecommitted towards their respective organizations and work sincerely towards achieving theoverall organizational goals and other objectives. Training and development is aimed atimproving the overall capabilities of the organizations and the abilities of their respectiveemployees.Source: http://www.lmicanada.ca/images/sce/LMI%20Process.jpgAccording to Mondy, (2005), training and development not only enables the businessorganizations to achieve their overall objectives and goals, but also enables the respectiveemployees and other working professionals to enhance their overall skills and knowledge whichin turn helps them in achieving personal growth and development. Having an efficient system oftraining and development significantly facilitates the overall organizational effectiveness,5 | P a g e strategies and considerably helps a business organization in recruitment and retention of theiremployees. Thus training and development can be efficiently considered to be major, crucial and significantfunction of the Human Resource Management (HRM), which is of vital importance for anybusiness organization to achieve a sustainable growth and future advancements in the presentday potential and highly competent global market.Research MethodologyResearch DesignThe overall information regarding the topic will be obtained through qualitative and quantitativeanalysis. In this research approach quantitative analysis will be done to judge the feedback of theemployees of the ASDA group (Gilmore and Williams, 2009). Data can be collected throughprimary and secondary sources. For collecting primary sources employees of the ASDA will bechosen as respondents. Secondary information will be gathered from the journal articles andbooks regarding the topic. With the help of this approach respondents opinion on the training anddevelopment can be evaluated. Sampling methodSampling is of two types. One is purposive sampling and other is convenient sampling.Purposive sampling will be approached in this research. 100 respondents will be selected fromthe employees and higher officials of ASDA Company (Jones, 2008). These respondents will beapproached a questionnaire by which the impact of training and development in the organizationcan be understood. The questionnaire will be also posted in the social media so that respondentscan give their feedbacks through online. QuestionnaireA questionnaire will be raised to gather the feedbacks. Respondents will be selected throughdemographic survey. With the help of it respondents can be segmented in different age, genderand work experience. Questionnaire will be consisted of multiple bounded questions.Respondents can give their feedbacks through liker scale. 6 | P a g e Pilot studyThis is the initial phase of the research survey. Before going to approach 100 respondents, 10respondents will be chosen randomly and they will be approached the same questionnaire. Aftergetting their views justification of the survey can be obtained. Validity and reliability of the surveyThe overall research survey will be valid and reliable. The information will be collected throughauthentic and dependable sources. The outcomes will be crosschecked for repeated times. Ethical considerationThe overall research approach will follow all kind of ethical considerations. Privacy of the datawill be maintained significantly. Anticipated OutcomesThe outcomes of the research approach will be analyzed through proper tools and techniques.The relation between different variables will be shown through charts and graphs.Crosstabulation will be done among different variables (Jones, 2008). A regression analysis willmeasure the efficiency of research survey. With the help of above mentioned analysis the impactof training and development in the organizational performance of ASDA can be evaluated. ConclusionThe research paper is showcasing the importance of training and development in the retail sector.ASDA has been taken under consideration. With the help of appropriate survey methodologyoutcomes can be obtained, but this research approach has some flaws. ASDA has variousbranches in all over the world (Mathis and Jackson, 2003). This particular research will beexecuted in UK, so it will be very tough to gather feedbacks of the other employees. A time tablehas been mentioned here which demonstrates the overall planning of the research approach.After the execution of the research, impact of training in the ASDA can be measured. 7 | P a g e "