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Easingwood C.J., and Storey, C. D., (Determinants of New

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  • "Easingwood C.J., and Storey, C. D., (Determinants of New Product Performance: AStudy in the Financial Services Sector), International Journal of Service IndustryManagement, Vol. 7 No. 1, 1996, pp. 32-55, Manchester and London, UKElliott, S., “Lettin..

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  • "Easingwood C.J., and Storey, C. D., (Determinants of New Product Performance: AStudy in the Financial Services Sector), International Journal of Service IndustryManagement, Vol. 7 No. 1, 1996, pp. 32-55, Manchester and London, UKElliott, S., “Letting Consumers Control Marketing”, New York Times, 2006, October 9Finn, A., and Peng, L., (Concept Testing: The State of Contemporary Practice),Marketing Intelligence and Planning, Vol. 26 No. 6, 2008, pp. 649-674, Hong Kong,CanadaForstenlechner, I., Lettice, F., and Roth, N., (Measuring Knowledge in the NewProduct Development Process), International Journal of ProductivityandPerformance Management, Vol. 55 No. 3/4, 2006, pp. 217-241, Norwich, UK andVienna, AustriaFrey, C., (New App for the iPhone takes a Visual Approach to Ideation),www.innovationtools.com, 2010, July 14, Gregory, G., Nadia, B., and Vince, T., (Engineering Change Request Management ina New Product Development Process), European Journal of InnovationManagement, Vol.9 No. 1, 2006, pp. 5-19, Montreal, Canada and FranceGriffin Abbie, (PDMA Research on New Product Development: Practices UpdatingTrends and Benchmarking Best Practices), J Production Innovation Management,1997; 14:429-458, New YorkHaverila, M.J., (The Factors Affecting New Product Success: A Cross CountryComparison), n.d., FinlandHeiskanen, E., Hyvonen, K., Niva, M., Pantzar, M., and Timonen, P., (UserInvolvement in Radical Innovation: Are Consumers Conservative?), EuropeanJournal of Innovation Management, Vol. 10 No. 4, 2007, pp. 489-506, Helsinki,Finland46 Heiskanen E, Kasanen Pand Timonen P, (Consumer participation insustainabletechnology development), International Journal of Consumer Studies, 2,March 2005, pp98–107, Helsinki, FinlandHerbig, P., and Yelkur, R., (Global Markets and the New Product DevelopmentProcess), Journal of Product& Brand Management, VOL. 5 No. 6, 1996, pp. 38-47,MCB University PressHowe, V., Mathieu, R.G., and Deloitte & Touche, (Supporting new productdevelopment with theInternet), Industrial Management and Data Systems, 2000, pp.277-284, USAHultink, E.J., and Rijsdijk, S.A., (How today’s Consumers Perceive Tomorrow’sSmart Products), The Journal of Product Innovation Management, 2009, 26: 24-42,The NetherlandsIshmael, G., and Richarme, M., (Innovation Services- Worldwide InteractiveInnovation), www.decisionanalyst.com, n.dJanssen Karen L., Dankbaar Ben, (Proactive Involvement of Consumers inInnovation: Selecting Appropriate Techniques), International Journal of InnovationManagement, Vol. 12, No. 3, September 2008, pp. 511-541, Nijmegen, theNetherlandsJohnson, A., (83 Percent of Consumers Use Online Product Reviews),www.kikabink.com, 2008, July 8Johnson Mark, E., (Development Translates Discoveries into Products), Vol. 6,Number 12, December 2008, California, USAJudson, K., et al, (The New Product Development Process: Let the Voice of theSalesperson be Heard), Journal of Product and Brand Management, March 15,2006, 194-196, Illinois, USA47 Invent Vermont Meeting, (Assuming Doesn`t Feed the Bulldog), June9, 2005,Montpelier, VTKamali, N., and Loker, S., (Mass Customization: On-line Consumer Involvement inProduct Design), www.jcmc.indiana.edu, Vol.7 No. 4, 2002, July, USKaplan, S., (Discontinuous Innovation and the Growth Paradox), 1999Kawalek, P., and Kueng, P., (Goal-based Business Process Models: Creation andEvaluation), Business Process ManagementJournal, Vol. 3 No. 1, 1997, pp. 17-38,Manchester, UK and SwitzerlandKean C., “Integrating Quality and Reliability Assessment into Product DevelopmentProcess, A New Zealand Case Study”, International Journal of Quality &ReliabilityManagement, Vol. 22 No. 5, 2005pp. 518-530, Auckland, New ZealandKelly, D., and Storey, C., (New Service Development: Initiation Strategies),International Journal of Service Industry Management, Vol. 11 No.1, 2000, 45-62,London, UKKrishnan, V., and Ulrich, K.T., “Product development Decisions: A Review ofLiterature”, Management Science Journal, 2001, January, Vol. 47 No.1, pp. 1-4,Philadelphia, PennsylvaniaMatos de Augusto Celso, Rossi Carlos Alberto Vargas, (Consumer Reaction toProduct Recalls: Factors Influencing Product Judgement and BehaviouralIntentions), International Journal for Consumer Studies, 2006, 109-114, PortoAlegre, BrazilMcllveen, H., (Product Development and the Consumer: The Reality of ManagingCreativity), Nutrition and Food Science, No. 6, December 1994, pp. 26-30Meijaard, M., et al, (The relationship between knowledge management, innovationand firmperformance: evidence from DutchSMEs), January 2007, The Netherlands48 "

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