Case Study: How to Communicate Powerfully by E-mail:
As with all written communications, your e-mails should be clear and concise. Sentences should be kept short and to the point.
This begins with the e-mail's subject line. Use the subject line to inform the receiver of EXACTLY what the e-mail is about. Keep in mind in which the subject line should offer a short summary of the e-mail and permit for just a few words. Since everyone gets e- mails they do not want spam etc. Suitable use of the subject line increases the chances in which your e-mail will be read and not discarded within the deleted e-mail file without so much as a glance.
Since e-mails have the date and time they were sent, it is not essential to involve this information in your e-mail correspondences. Therefore, the writing used in the e-mail should be liked that used in other business writings. The email should be clear or it will be concise, with the reasons of the e-mail detailed in the extremely first paragraph.
The body of the e-mail should contain all pertinent information and should be direct and informative.
Make sure to involve any call to action you desire, such as a phone call or follow-up appointment. Then, make sure you involve your contact information, involving your name, phone, title, and fax numbers, as well as snail-mail address. If you have further e-mail addresses, you might want to involve these, as well.
If you regularly correspond using e-mail, make sure to clean out your e-mail inbox at least once each day. Of course, the exception here might be on days you do not work, like as weekends and holidays.
Make sure you return e-mails in a timely manner. This is an easy act of courtesy and will also serve to encourage senders to return your e-mails in a timely manner.
Internal e-mail should be treated as regular e-mail, subsequent the similar rules as outlined above. Therefore, internal e-mail should be checked regularly throughout the working day and returned within a much quicker manner as much of these detail timely projects, immediate updates, meeting notes and etc. Nonetheless, just like e-mails, internal e-mails, should not be informal. Noted that, these are written forms of communication that could be printed out and viewed through others than those originally intended for.