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Question :
(a) What are the skills required from change agents in order to manage the different kinds of change effectively?
(b) What are the four basic change management strategies, according to Bennis et al?
(c) Which of these strategies to use is a decision affected by a number of factors. What are these factors?
Groupthink This is a condition where group pressures for conformity prevent the group from critically evaluating alternative viewpoints. The classic example of groupthink, the
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ecording of References or Information: Every literature searcher develops his own style of taking notes of references, While every effort should be made to optimise the time a
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