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What are cognitive measurement of customer satisfaction?
Cognitive Measures of Customer Satisfaction Measurement:
A cognitive tools is defined as an appraisal or conclusion which the product was helpful (or not practically uses), fit the situation (or didn’t fit), exceeded the needs of the problem/situation or didn’t exceed. Cognitive responses are exact to the situation for that the product was purchased and exact to the consumer’s intended use of the product, regardless when that use is correct or not correct.
Q : Regress widget sales on time and add the (a) line, (b) linear equation and (c) R 2 (variance explained) to the graph you created in Q3. Please explain the meaning of each.
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Question 1: Why are relationship marketing (RM) and specifically customer relationship management (CRM) appropriate for Orange in managing its marketing efforts? Question
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58-48
Answer for a caselet
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