Tqm implementation, Business Management

At this stage as senior managers becomes committed and involved in preparing the plan for TQM implementation they start to :

a. Point out the benefits of TQM for the organization in their meetings with middle managers and in their memos to them.

b. Nominate key middle managers to attend seminars conferences and workshops addressing quality issues.

c. Keep employees informed and get their feedback. Establish top down and bottom up communication modes to keep employees informed ( about the progress being made and successes of quality initiatives achieved by individuals and teams) and to get feedback ( using employee survey face to face meetings workshops or suggestion schemes). This requires the use of a variety of communication modes emphasizing face to face communication.

1. Briefings made by the general manager and senior managers.

2. Face to face meetings.

3. Question answer sessions.

4. Posters

5. In house news bulletin.

6. Training and workshops.

7. Memos.

8. Employee surveys.

9. Suggestion scheme

Posted Date: 3/26/2013 6:27:37 AM | Location : United States

Related Discussions:- Tqm implementation, Assignment Help, Ask Question on Tqm implementation, Get Answer, Expert's Help, Tqm implementation Discussions

Write discussion on Tqm implementation
Your posts are moderated
Related Questions
QUESTION 1 History is replete with cases where organizations fail as a result of poor or no communication especially in periods of crises. With what you have learnt from the lo

Define the routine and strategic managerial decisions. Routine and Strategic Decisions: Routine decisions are of repetitive nature that does not need much analysis and ev

Hi , I need help for doing an assignment based on a case study " State Bank of India: Transforming a state owned giant". Can you please how much will cost for 3000 words. Thank you

QUESTION 1 (a) The grouping of organizational activities (usually into 'departments' or larger 'divisions') can be done in different ways. Outline 7 criteria which can be used

Measuring Kanban  Two commonly cited methods of measuring the performance of a manufacturing process are flow through time and work in progress inventory levels. Flow throug

Study different business organizations in your business environments    The learner has been given a position of business analyst who will study environments and prepare  report o

A detailed commentary on the chemical and mechanical design of at least one process unit operation. Process design of other units should also be completed along with pipe sizes (ma

Attend to machines predominantly only when the machines breakdown ( breakdown maintenance or BM) Breakdown maintenance = BM

what is supplier power in business coaching industry

QUESTION Outsourcing Customer Service- Is it a real solution? Outsourcing any of your business functions can pose risks, or at least give you reason to lose sleep, but above al