Technology impact on job design - information system, Computer Engineering

Technology impact on job design - Information System

The implementation of technology into work has had a significant impact on the types and content of job that are now available. The main impacts can be summarised in the following areas:

Skills - the focus of the debates around the impact of technology on worker skill have tended to be negative with much rhetoric around the deskilling of work and the assimilation of knowledge and skill into the system - a process aided by technology. However there are other aspects to this debate. Firstly there are opportunities to develop knowledge and skill in the area of information systems in terms of it's use and it's design and operation. A new industry has grown up around this with demand for those workers that have knowledge of information systems in general but more particularly those who maybe experts in specific types of system or packages of software for example MRP/ERP.

In addition, information systems and technology in general, if used properly, should remove much of the repetition from jobs with tasks such as performing calculations and all processes related to the manipulation of data removed from the worker so freeing more time for the higher-level intellectual aspects of work. This however can only be taken advantage of if the work being done utilises knowledge and skills that cannot be replicated within the machine.

Empowerment - with greater availability of information throughout the organisation decision-making can be delegated to lower levels of the organisation so allowing more empowered working. This combined with the increased facility for communication can allow workers to operate more autonomously.

Autonomy - better support from the IS can allow skilled, knowledge workers to have more freedom from the constraints of the organisation, whether that be in terms of management control or physical location, with much of what is needed to complete the work at their fingertips regardless of where they may be located.

Socialisation - here again communication is a significant enabler making it easier to access others by a variety of communications formats. However growth in electronic communication where no physical contact is required is increasingly replacing face-to-face meetings. It is proposed that the contour of socialisation of work is changing rather than increasing or decreasing. Again within low-skill work (similar to Fordist production lines) there are cases where lower skill jobs are becoming increasingly isolated where the main interface for the worker is with the IS leaving no need for contact with other workers.

In summary, technology has the ability to have a positive or negative effect on the design of the human aspects of work. It would seem that those with skills and knowledge, working within a knowledge intensive job should benefit considerably. They will be supported by the IS and their job could become more interesting and varied as much of the drudgery is removed with the IS carrying out many of the repetitive tasks.

However it is also fair to say that those in low skill employment will become further marginalised as their role will increasingly become one that serves the machine. To reiterate there are a number of contingent factors here influencing the worker position including the: ? implementation philosophy used with the IS ?

  • Type of work being done
  • Type of worker within the process 
  • Human resource policy of the company.

 

The trade-off here seems to be between those that are served by the technology and those that are working to serve it. Finally it is worth considering the effect that the facility for increased communication has on the worker and mainly of on those in management roles. With the advent of pagers, then mobile phones and more recently mobile e-mailing it is becoming increasingly difficult to escape the work environment with many now 'hard-wired'.

Posted Date: 3/14/2013 4:10:58 AM | Location : United States







Related Discussions:- Technology impact on job design - information system, Assignment Help, Ask Question on Technology impact on job design - information system, Get Answer, Expert's Help, Technology impact on job design - information system Discussions

Write discussion on Technology impact on job design - information system
Your posts are moderated
Related Questions
Rational Test Factory is a component-based testing tool that automatically produces TestFactory scripts according to the application's navigational structure. TestFactory is integr

Explain the term- Wireless Technologyand Broadband Wireless Technology (WiFi) and Broadband Most areas in the world now provide broadband instead of dial up for connectin

What is Register Set Register Set:  Register set is used to keep immediate data during the implementation of instruction. This area of processor having of various registers.

Q. What is Shift operation? Shift: Shift operation is employed for transfer of bits either to left or to right. It can be used to comprehend simple arithmetic operation or da

What is difference between collaboration on task and event management? Web-based task management application let the user handle the multiple pieces and parts of large projects

Explain Space Switching. Space Switches: Connections can be made in between outgoing and incoming PCM highways by a cross point matrix of the form demonstrated in figure. How

What are the disadvantages of FCFS scheduling algorithm as compared to shortest job first (SJF) scheduling? Disadvantages: (i) Waiting time can be huge if short requests w

Q. Write a program to implement OR, NOR, AND and NAND gates using and without using Bit wise operator. The menu should be as follows: I. Using Bit Wise operator II. Withou

Hyper cube or multidimensional cube forms the core of OLAP system. This having of measures which are arranged according to dimensions. Hyper cube Meta data is formed by star or sno

Building IS into our operational processes - Information System Although information systems are becoming increasingly prevalent they are not always the correct solution to ev