System classification beneficial for operations managers, Operation Management

1. Referring to the figure, in which category would you place: a chemist shop; Burger King; Direct Line Insurance; Cable Vision; Motorola; a chiropodist; QVC television; Smith-Kline Beecham. Why is system classification beneficial for operations managers?

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1. A chemist shop - mass service 

2. Burger king - service factory 

3. Direct line insurance - service factory 

4. Cable vision - service factory 

5. Motorola - mass production (discrete) 

6. A chiropodist - professional services 

7. Qvc television - service factory 

8. Smith-kline beecham.- mass/continuous manufacturing 

Why is system classification beneficial for operations managers? It allows us to know which are the most/least important variables for the operation and compare its characteristics with others.

 

Posted Date: 3/18/2013 5:19:35 AM | Location : United States







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