Soft factors - factors affecting productivity improvement, Operation Management

Soft Factors - Factors Affecting Productivity Improvement

People are the most important factor in any organisation, not only by the way in which they apply themselves to their job, but also by how effectively they execute that job. To apply itself, any workforce needs to be motivated through management and the form chosen must be such that the level of motivation can be maintained or re-vitalised as time passes. Some of the points which should be considered as a way of achieving the required level of motivation include:

  • The setting of a range of values which will have a concrete effect on attitudes
  • The establishment of incentive and reward schemes (not necessarily financially based) as a means of indicating to the person that his or her efforts are recognised
  • Worker participation schemes to make the employees feel that they are part of the overall management system and that they have an opinion which will be taken into account by the decision- making process.

 

Improvement of the quality of the job and the working environment will also have an effect on the way in which employees carry out their jobs. How effective people are in carrying out their jobs will be related not only to their motivation, but also to the amount of training they have received, their education and background and the way in which their working environment has been laid out (eg if ergonomics or other job design techniques). Design techniques, such as method study and work measurement assist productivity improvement through the way in which work is done by removing unnecessary or inefficient tasks, combining or improving job operations and optimising the facilities at the disposal of the employee. A number of other sociological or psychological factors - such as career development and upwards movement through the firm should also be considered. To be a functioning soft factor, the organisation or system that manages and runs the company must be flexible and able to react to the marketplace.

This requires the company to be able to operate not only up and down the established vertical lines of communication set up by hierarchical management styles, but also along horizontal axes, often not as fully defined by the company. Poor horizontal communication can usually be traced to organisation on a functional basis (eg design groups, fruit and vegetables section, menswear), common in many companies, and tends to lead to insularity and hence poor interaction. Not all of the possible improvements in a firm's productivity will be achieved at the workforce level. Management's role is to lead, and the style or form of management chosen will obviously have an impact on productivity improvement within the organisation. An example of this can be seen from the arrival of multinational firms in the United Kingdom, who have demonstrated that traditional British management techniques were in many cases poor or outdated, whilst presenting management with a range of alternative techniques (eg consider the approaches used by American-owned organisations such as IBM, Conoco or Motorola and Japanese firms such as Nissan or Mitsubishi) which may be incorporated.

Posted Date: 3/15/2013 3:40:06 AM | Location : United States







Related Discussions:- Soft factors - factors affecting productivity improvement, Assignment Help, Ask Question on Soft factors - factors affecting productivity improvement, Get Answer, Expert's Help, Soft factors - factors affecting productivity improvement Discussions

Write discussion on Soft factors - factors affecting productivity improvement
Your posts are moderated
Related Questions
Which of the following is the best example of a core capability? A new airline offering a First Class cabin A car manufacturer with the most flexible production line A fur

The use of strikes has increased in the last decade such that the FMCS reports now show a 10% utilization rate

Pam worked at a local retail store for the past two years. At first, she loved her job; however, the store made a change in management at the end of her first year of employment. T

A fishbone diagram as part of a six-sigma quality improvement process might be found in which DMAIC category?

Unit IV: At the Bargaining Table Unit V: Grievances and Arbitration Unit VI: Wage Issues and Economic Supplements Unit VII: Institutional Issues Unit VIII: Administrative Issues

What is Communication in an organisation structure. Communication: An organisation structure gives channels for the flow of information on that the decisions of the organisat

Why is decreasing value a disadvantage of reducing project scope to accelerate a project?

Question: (a) Show how supply chains can be managed more effectively to provide more effective service delivery in order to increase customer satisfaction, while also increasin

Explain why IT is both a business pressure and an enabler of response activities that counter business pressures?

Why is it that small businesses are at a disadvantage as they pursue non-Web-based international expansion strategies?