Sink and tuttle strategic matrix - performance measures, Operation Management

Assignment Help:

Sink and Tuttle strategic matrix 

Sink and Tuttle (1989) conducted a review of literature and identified several criteria for measuring a company. Their framework builds on the relationship between a company, its suppliers, customers and operations and the processes linking them. 

They established seven criteria: 

  • Efficiency (system inputs)
  • Effectiveness (system outcomes)
  • Productivity (outcomes/incomes)
  • Profitability (outcomes/ inputs)
  • Quality (anywhere in the process model)
  • Innovation
  • Quality of work life.

 

Sink and Tuttle provide a focus linking performance measurement and the strategic planning process.


Related Discussions:- Sink and tuttle strategic matrix - performance measures

Compute a regression line and forecast the demand, The number of heart surg...

The number of heart surgeries performed at Heartville General Hospital has increased steadily over the past several years. Use the data below to calculate a regression line and for

Explain switching methods, Which of the following switching methods is fast...

Which of the following switching methods is faster? A. cut-through mode B. source-route C.store and forward D. translational

#titleproductivity in service organization.., what are the strategies to bu...

what are the strategies to build productivity in service organizations

Explain labor is relatively inexpensive in the grocery store, The fact that...

The fact that supermarkets, a land-intensive form of organization, have become the dominant form of grocery store in the United States suggests that 1. land is a relatively inex

Explain what is the yield to maturity on this bond, Plasma TV Corporation b...

Plasma TV Corporation bonds are currently priced at $1,088. They have 12 years until maturity and a coupon rate of 6%. What is the yield to maturity on this bond?

Depict an aon diagram of the project, The following is a table of activitie...

The following is a table of activities associated with a project at Bill Figg Enterprises, their durations and what activities each must precede- Activity Duration (weeks) Prece

Explain how does national culture affect strategy, How does national cultur...

How does national culture affect strategy? To what extent do different approaches to strategy, different ways of thinking about strategy, reflect different underlying cultural assu

Define older quality improvement programs, Some have argued the Six Sigma p...

Some have argued the Six Sigma programs are merely repackaged versions of older quality improvement programs that originally accompanied TQM initiatives in the 1980s. Present argum

Discuss implications for leadership, Implications for leadership and a lead...

Implications for leadership and a leader's relationship with follower

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd