Sink and tuttle strategic matrix - performance measures, Operation Management

Sink and Tuttle strategic matrix 

Sink and Tuttle (1989) conducted a review of literature and identified several criteria for measuring a company. Their framework builds on the relationship between a company, its suppliers, customers and operations and the processes linking them. 

They established seven criteria: 

  • Efficiency (system inputs)
  • Effectiveness (system outcomes)
  • Productivity (outcomes/incomes)
  • Profitability (outcomes/ inputs)
  • Quality (anywhere in the process model)
  • Innovation
  • Quality of work life.

 

Sink and Tuttle provide a focus linking performance measurement and the strategic planning process.

Posted Date: 3/15/2013 2:37:13 AM | Location : United States







Related Discussions:- Sink and tuttle strategic matrix - performance measures, Assignment Help, Ask Question on Sink and tuttle strategic matrix - performance measures, Get Answer, Expert's Help, Sink and tuttle strategic matrix - performance measures Discussions

Write discussion on Sink and tuttle strategic matrix - performance measures
Your posts are moderated
Related Questions
Christopher's Cranks uses a machine that is designed to produce 100 cranks per hour. The firm operates eight hours per day, five days per week. Due to operating constraints (regu

How do I calculate idle time and utilization in a two=stage processing problem?

What is the difference between rating and underwriting and how is it used? Identify and discuss any ethical issues that could arise in the underwriting process.

1. Briefly describe the guidelines for determining the overall arrangement in Retail Stores. 2. Briefly describe the advantages of Work Cells. 3. Compare/Contrast how the concept o

A food processor uses approximately 29,730 glass jars a month for its fruit juice product. Because of storage limitations, a lot size of 4,000 jars has been used. Monthly holding c

Discuss the value of marketing to the consumer, the stakeholder and stockholder. Address the following: a. the value you place on marketing b. the value of marketing to customers a

In early 2001, investment spending sharply declined in the U.S.. In the two months following the Sept. 11, 2001 attacks on the U.S., consumption also declined. Use AD-AS analysis t

I need examples of some of these that are associated with the university. Liberty University. I know what they are i just need help with stories or exaples of these things that are

Using the data, suppose the manufacturer has an inflated demand forecast as follows: Quantity Probability 2,200 5% 2,300 6% 2,400 10% 2,500 17% 2,600 30% 2,700

Elections under the NLRA were intended to replace the need for striking in order to have a union recognized.