Seven forces and the body of knowledge, Project Management

The seven forces and the body of knowledge

A root cause is a basic causal factor, which if corrected or isolated will stop recurrence of a situation .There is honest disagreement as to whether an error  can  be  attributed  to  a  single  root  cause(something  that  has  the absolute effect of a light switch) or whether there will be a cluster of root causes. This may perhaps depend on the taxonomy of root cause definitions adopted by an organisation. The seven forces are as follows:

  • Placing the budgetary considerations ahead of the quality: As per this root cause category, management does not understand the fundamental concept of the cost of quality, as defined by Philip Crosby and Frank Gryna. Obtaining quality in performance and service is still viewed as an expense, rather than an indispensable element for profitability. Major decisions are made based on accounting principles that do not recognise the idea of the cost of (poor) quality.
  • Placing schedule considerations ahead of quality: When quality processes are in place, schedules will be met. But many organisations do not consider that they can take the time to do things right the first time, although they spend a great deal of time on rework and response to customer complaints. Many organisations succumb to meet deadlines, even when they know they are not providing a quality product or service.
  • Placing political considerations ahead of quality: In few organisations it is not possible to discuss problems that may exist. In fact, mentioning a problem can be a career limiting shift. Sometimes this is because acknowledging the problem will reveal past efforts to fix it have been unsuccessful.
  • Being arrogant: Any organisational culture that creates an environment in which the captain, chief surgeon, scientist, pilot or president cannot be viewed as competent of making a mistake and cannot be questioned has embraced an arrogance that will eventually lead to disasters. This is termed by ancients as excessive pride or self-confidence -hubris?.
  • Lack of fundamental knowledge, research or education, the principles of quality assurance: Such as independent verification, testing, auditing and calibration control should be considered as necessary.
  • Pervasively believing in entitlement: In some cases, management adopts a laissez-faire attitude, allowing the employees to judge as to how they actually run the organisation. Employee participation is a positive attribute, and in a few cases, employees really do own the company. This is a corporate model that works very well in a variety of settings and does not generally lead to a belief in entitlement. The entitlement conviction system is one in which employees believe they are entitled to their jobs and their benefits due to years of service, past sacrifices and past performance. They believe they should be immune to the vagaries of market forces, impact of new technologies and changes in customer requirements.
  • Practicing autocratic behaviours, resulting in "enrolment": In the enrolment, employees talk about being mushrooms - kept in the dark by management. Many of the early efforts to develop team based organisations ran smack into the issues of autocratic leadership and the resulting sense of enrolment, and stopped right there.
Posted Date: 9/29/2012 2:03:12 AM | Location : United States







Related Discussions:- Seven forces and the body of knowledge, Assignment Help, Ask Question on Seven forces and the body of knowledge, Get Answer, Expert's Help, Seven forces and the body of knowledge Discussions

Write discussion on Seven forces and the body of knowledge
Your posts are moderated
Related Questions
Benefits from Quality Efforts The benefit obtained from quality is creation of more efficient and effective operations. It helps to increase the customer satisfaction and their

Tolerance and Surface Finish Design engineers are always blamed of specifying closer tolerances than necessary. It  is obvious that to achieve a tolerance of ± 0.001 mm is mor

What are the techniques used for a post completion review? Techniques used for a PC (post completion) review: a. End user satisfaction surveys regarding to the quality of th

QUESTION 1 (a) Illustrate the differences between External and Internal customers. (b) Customer satisfaction is a fundamental cornerstone of total quality. Illustrate how Qu

Policy requirements The following are the policy requirements: A c countability for projects: For adequate definition and responsible implementation of projects the

T he seven forces and the body of knowledge A root cause is a basic causal factor, which if corrected or isolated will stop recurrence of a situation .There is honest disagree

Question 1: a) As an event organiser you need to target the right audience/visitor group. Taking a festival [local, regional or national] - explain the event and the ideal t

Describe the incremental approach to testing represented by the orderly unit (module) test. Unit (module) test: Along with the incremental approach to testing, every unit

What are the approaches to allocate factory overheads? Product costing allocation methods - Plant wide allocation, Department allocation, Activity based allocation

Agile software development is a group of software development procedures based on iterative and incremental development, where requirements and solutions develop through collabora