Seven forces and the body of knowledge, Project Management

The seven forces and the body of knowledge

A root cause is a basic causal factor, which if corrected or isolated will stop recurrence of a situation .There is honest disagreement as to whether an error  can  be  attributed  to  a  single  root  cause(something  that  has  the absolute effect of a light switch) or whether there will be a cluster of root causes. This may perhaps depend on the taxonomy of root cause definitions adopted by an organisation. The seven forces are as follows:

  • Placing the budgetary considerations ahead of the quality: As per this root cause category, management does not understand the fundamental concept of the cost of quality, as defined by Philip Crosby and Frank Gryna. Obtaining quality in performance and service is still viewed as an expense, rather than an indispensable element for profitability. Major decisions are made based on accounting principles that do not recognise the idea of the cost of (poor) quality.
  • Placing schedule considerations ahead of quality: When quality processes are in place, schedules will be met. But many organisations do not consider that they can take the time to do things right the first time, although they spend a great deal of time on rework and response to customer complaints. Many organisations succumb to meet deadlines, even when they know they are not providing a quality product or service.
  • Placing political considerations ahead of quality: In few organisations it is not possible to discuss problems that may exist. In fact, mentioning a problem can be a career limiting shift. Sometimes this is because acknowledging the problem will reveal past efforts to fix it have been unsuccessful.
  • Being arrogant: Any organisational culture that creates an environment in which the captain, chief surgeon, scientist, pilot or president cannot be viewed as competent of making a mistake and cannot be questioned has embraced an arrogance that will eventually lead to disasters. This is termed by ancients as excessive pride or self-confidence -hubris?.
  • Lack of fundamental knowledge, research or education, the principles of quality assurance: Such as independent verification, testing, auditing and calibration control should be considered as necessary.
  • Pervasively believing in entitlement: In some cases, management adopts a laissez-faire attitude, allowing the employees to judge as to how they actually run the organisation. Employee participation is a positive attribute, and in a few cases, employees really do own the company. This is a corporate model that works very well in a variety of settings and does not generally lead to a belief in entitlement. The entitlement conviction system is one in which employees believe they are entitled to their jobs and their benefits due to years of service, past sacrifices and past performance. They believe they should be immune to the vagaries of market forces, impact of new technologies and changes in customer requirements.
  • Practicing autocratic behaviours, resulting in "enrolment": In the enrolment, employees talk about being mushrooms - kept in the dark by management. Many of the early efforts to develop team based organisations ran smack into the issues of autocratic leadership and the resulting sense of enrolment, and stopped right there.
Posted Date: 9/29/2012 2:03:12 AM | Location : United States







Related Discussions:- Seven forces and the body of knowledge, Assignment Help, Ask Question on Seven forces and the body of knowledge, Get Answer, Expert's Help, Seven forces and the body of knowledge Discussions

Write discussion on Seven forces and the body of knowledge
Your posts are moderated
Related Questions
Q. Why do projects always seem to take longer than expected? Usually this is because it is relatively easy to assign time allowances to all the activities that have been though

(a) What are the benefits and caveats of adopting a standard methodology (such as PRINCE2) for the management of an organization's projects? (b) How might the size of an organi

PERIL Database   The Project Experience Risk Information Library (PERIL) is a database, which provides a basis for the analysis of high-tech project risk.  A project can have

Question : (a) What are the factors that have propelled the spread of HRM discourse and practice to developing and less developed countries? (b) Discuss the Morgan's(1986)m

Question 1: (a) ‘One of the most powerful concept as advocated by Total Quality Management is that of the internal customer and supplier.' With reference to examples you ar

Question: (a) John Oakland says: "Day to day issues, often taken for granted, involve quality in some form or other. For example, the safety and conformity with accepted st

What is meant by the term ‘benefits realisation’ and why is this significant? Benefits realisation: Benefits realisation is the post-project operation of, and the procedur

Understanding the different models of project manage. How is projectized different from managing and controlling task.

i get stuck being on time and orginzed. please help. is this money? thanks isabella

Dr. Adinombe Watage, deputy director of the Family Planning Research Center in Nigeria’s Over-the-River Province, was assigned the task of organizing an training five teams of fiel