Organisations require a set of process management standards that indicate how well their processes are managed and if they are on course for continuous improvement. Process standards also help an organisation in the measurement of processes. A industrial process is simply all about how an organisation does its work- the set of activities it pursues to accomplish specific objective, for an internal or external customer. Processes may be huge and cross- functional, such as order management (a computer system used in number of industries for order entry and processing), or relatively narrow like order entry (could be considered a process in itself or a sub process of order management). Good process management will ultimately result in good process flow and performance whenever it is based on process management standard. These standards are already in wide use in some domains such as information technology and manufacturing (via the Software Engineering Institute?s Capability Maturity model and the ISO 9000 series, respectively).
The move to process standards makes economic sense for the manufacturer. Process standards bring in process capability to systems. Process standards enable producers and suppliers to have a common reference for their business dealings. Following process standards reduces waste and variation. It thus helps in improving the quality of the products and services and resulting in better market share for the manufacturer.