Prioritising the customers for project, Other Management

Prioritising the customers

It is difficult to give the same importance to all customers.  One could think of  the  old  proverb  about  the  individual  rank  in  the  organisation  is  "If everybody is somebody, nobody is anybody" to suit the situation of the customer.  If all the customers are considered equal then the project team may have a task which may not be possible while applying to limited project resources during the project implementation. The project team must also prioritise the customers. The main purpose is to obtain an understanding of the relative importance of all the customers. These customers may have been recognised by the team during the recognition process. The resulting priorities will have to be a source for the reflection. A customer ranked very low in the priority may not be a genuine customer. The team will have to review the specific customer and also determine if it has to be removed from the list or it may also be that the team did not fully think about the potential influence of the customer. In either case, the team will have to keep in mind that the one, single customer who may play spoil sport that could cause the project to stop the work.

Posted Date: 9/28/2012 8:21:12 AM | Location : United States







Related Discussions:- Prioritising the customers for project, Assignment Help, Ask Question on Prioritising the customers for project, Get Answer, Expert's Help, Prioritising the customers for project Discussions

Write discussion on Prioritising the customers for project
Your posts are moderated
Related Questions
LIBRARY FURNITURE IN PHYSICAL PLANNING OF LIBRARY IN LIBRARY MANAGEMENT Just as a library  building is a specialised structure with specific functions, the furniture for  a li

QUESTION 1 Critically discuss the concept of disasters as applicable to the tourism industry and analyze the pre-requisite and ingredients of an effective tourism disaster mana

Need and Purpose The personnel of an organisation play the most vital role by converting all the other  resources into tangible products and services.. Therefore attention to

The Development of the Quality Standards Quality  standards  evolved  with  quality  management  movement  which gained  importance  after  the  Second  World  War.  The  contr

Question: (a) Managers and other change agents use various means for mobilising power, exerting influence over other people, and getting them to support planned change effort

Question 1 Define communication. Explain function and purpose of communication Question 2 Write down the advantages and disadvantages of oral communication Question 3 Wh

P e rforming Quality Control Quality control uses techniques and performs activities to compare actual quality performance with requirements and define appropriate actions if

Question 1: Describe the main responsibilities of a hotel manager. Support your answer with local examples. Question 2: Define Expectations in your own words and discu

QUESTION 1 Explain each of the following concepts- (a) PESTEL analysis of the macro-environment (b) Porter's five forces (c) Value chain analysis QUESTION 2 Th

QUESTION The unique social, economic and environmental characteristics of SIDS, such as high population density, relative isolation, limited availability of land space and pauc