1. Establish importance of Distribution Planning with help of suitable example.
2. Explain different distribution planning methods.
3.Explain the six level intervention strategy adopted by Ministry of Power for bring distribution sector reforms.
4. Explain the concept of customer indexing. Use suitable examples.
5. Illustrate some of the non-traditional ways of metering.
6. Illustrate the advantages and disadvantages creating a profit centre.
7. What do you understand by Customer relationship management? How relevant it is for power distribution sector?
8. Explain the consumer grievance handling procedure for a power distribution company.