Performance measurement - elements of tqm, Project Management

Performance measurement:

Performance measurement needs to be based upontimely measures of, and feedback on, performance. It provides information ontoday's service and gives an indication of the level of improvement comparedwith the previous feedback. An appropriate questionnaire should be designed forthe purpose so as to analyse and measure progress and understand perceivedstrengths and weaknesses.  

Posted Date: 10/24/2012 1:42:26 AM | Location : United States

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