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QUESTION 1
(i) Outline the importance of good body language at work.
(ii) Elaborate on its importance while dealing with clients. Answer with examples.
QUESTION 2
Explain how to resolve interpersonal conflicts during counselling. Support your answer with examples.
QUESTION 3
(i) What are the different types of listening that you should take into consideration while counselling?
(ii) Elaborate on the ten fundamental guidelines of effective listening skill.
Explain the different delivery styles that speakers can select for their presentation.
QUESTION (i) Write short notes on a. Callable Bonds b. Yield to Maturity c. Zero-Coupon Bonds (ii) Consider a bond with a 12% coupon rate and paying interest semi-a
tell me the functions of lower management ?
Q. Describe Breaking Cost Business Barriers? IT is as well helpful for a business to gain strategic reductions in operations costs. Using Intranets as well as other telecommuni
QUESTION 1 (a) Explain by the term "cultural shock"? Support your answer with examples (b) Ethnocentrism is one of the barriers of communication. Clearly explain how does i
what is the possible prblems on this case study
what is greening an organisation and the factors that might affect the greening of an organisation.
According to research done in the field of organizational behaviour, it has been found that job satisfaction is negatively related with absenteeism and labour turnover. Consequ
Today is your first day working for MarmaMed, a firm that produces and sells a small range of medical diagnostic products. MarmaMed’s main product is the DiagnoKit™, a simple-to-us
QUESTION 1 Organisations resist change for many of the same reasons as individuals do. There are also many forces inside an organization that create resistance to changes initi
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