Operations strategy in financial services, Operation Management

According to Macintosh (2007), the greatest challenge facing modern managers is to raise the quality and productivity of service work. Or Many prominent managerial authors argue that the greatest challenge facing modern managers is to raise the quality and productivity of service work (Macintosh, 1997)

 The full details of the references should be listed alphabetically in a reference section at the end of your assignment just before your appendices. Always include reference. No assignment should ever be written without references.

Some other notes:

(i) Choose an interesting title: ‘Operations Strategy in Financial Services': the rise and rise of convenience banking. Think about it until you have come up with a title that is interesting.

(ii) Remember your literature review does not have to be enormous, but it must demonstrate your knowledge of the theory. As you have access to electronic libraries and the core learning materials, listing 6 good references should be a minimum.

(iii) If appropriate, consider the theory/models which are appropriate for your theme; describe them in summary only using suitable references and then pose and answer some of the questions listed). You may even consider it appropriate to criticise them in your conclusion / learning points summary.

(iv) Don't describe your case study in too much detail. Give the reader only sufficient detail to help them understand the key issues.

(v) Always support your sources with references. Avoid opinion or unsupported assertions

(vi) Always Include a Conclusion - your conclusion should comment on the usefulness of the theory (or otherwise) and the significance of your findings. You may even care to comment critically as to how the organisation should change and provide recommendations but this is not essential. Personal reflection is essential however.

Posted Date: 3/9/2013 12:48:44 AM | Location : United States







Related Discussions:- Operations strategy in financial services, Assignment Help, Ask Question on Operations strategy in financial services, Get Answer, Expert's Help, Operations strategy in financial services Discussions

Write discussion on Operations strategy in financial services
Your posts are moderated
Related Questions
Martin decides to begin raising goats on his property for personal consumption of their milk and meat. Unfortunately Martin's goats frequently prefer to each the rich green grass a

Determine the sample standard deviation(s) for the following data: 7, 9, 2, 0, 1, and 5. s = 2.805 s = 3.266 s = 2.927 s = 3.578

Individual diversity is an important concept in organizational behaviour. People can be described by a number of categories that are both inherent (e.g., age, race, gender, ethnici

In applying basic ethical principles where should you draw the line between a legitimate business courtesy and a bribe? ?PS: Can flow the book of Ethics and the conduct of business

Discuss two of the five common reasons that projects crash. Relate your response to a project failure that you have experienced or witnessed


Characteristics of Continuous or Flow Production Flow of Material: The flow of materials is continuous and there is little or no queuing at any stage of processing. Mac

Champ Sports Corporation buys the assets of Delta Athletic Corporation. Champ continues Delta's business and retains the same personnel. Is Champ liable for Delta's debts?

Explain effects of indiscipline. Effects of Indiscipline: The indiscipline in industry brings in exact adverse effects. These are as given here:- a) Increase in the give

"Effective Applications" Please respond to the following: •Discuss the types of organizational culture changes (especially within the medical staff) that will have to take place in