Operations strategy in financial services, Operation Management

According to Macintosh (2007), the greatest challenge facing modern managers is to raise the quality and productivity of service work. Or Many prominent managerial authors argue that the greatest challenge facing modern managers is to raise the quality and productivity of service work (Macintosh, 1997)

 The full details of the references should be listed alphabetically in a reference section at the end of your assignment just before your appendices. Always include reference. No assignment should ever be written without references.

Some other notes:

(i) Choose an interesting title: ‘Operations Strategy in Financial Services': the rise and rise of convenience banking. Think about it until you have come up with a title that is interesting.

(ii) Remember your literature review does not have to be enormous, but it must demonstrate your knowledge of the theory. As you have access to electronic libraries and the core learning materials, listing 6 good references should be a minimum.

(iii) If appropriate, consider the theory/models which are appropriate for your theme; describe them in summary only using suitable references and then pose and answer some of the questions listed). You may even consider it appropriate to criticise them in your conclusion / learning points summary.

(iv) Don't describe your case study in too much detail. Give the reader only sufficient detail to help them understand the key issues.

(v) Always support your sources with references. Avoid opinion or unsupported assertions

(vi) Always Include a Conclusion - your conclusion should comment on the usefulness of the theory (or otherwise) and the significance of your findings. You may even care to comment critically as to how the organisation should change and provide recommendations but this is not essential. Personal reflection is essential however.

Posted Date: 3/9/2013 12:48:44 AM | Location : United States







Related Discussions:- Operations strategy in financial services, Assignment Help, Ask Question on Operations strategy in financial services, Get Answer, Expert's Help, Operations strategy in financial services Discussions

Write discussion on Operations strategy in financial services
Your posts are moderated
Related Questions
1. Both Juran and Deming advocated ongoing product development. In fact, Deming's introductory lecture to Japanese managers in 1950 contrasted the old way of product design-desi

Do wholesaling intermediaries provide any ultimate value to customers, or do they just interfere with the process of retailing? Explain the reasons for your answer. Has the emergen

Measures  to prevent Accidents 1. Proper Selection  of Workers: A scientific selection  of workers  is more  important from safety  point  of view.  The attitude  and  aptitu


Competence - Customer Satisfaction and Service Quality Means possession of the required skills and knowledge to perform the service. It involves: knowledge and skill of the c

The product-process matrix used to analyze manufacturing operations brings together the elements of: a) Customization, volume, and process. b) Volume, process, and intensity.

You are the project manager for a new multi-million dollar building renovation for your organization. The company needs to maximize the space that they have and the best approach i

Recall the case in which an employee claimed harassment by her supervisor in which he altered her work hours with the knowledge that doing so would adversely affect her hypoglycaem

Please give a detailed explanation for the answer for the following scenario: You are a division manager of a manufacturing facility that produces waste? Water that must be treated

To what extent should end users be involved in the design of a database? How have our ideas of agile development environments affected this traditionally non-user input environment