Network analysis software:
GIS with a socket for network analysis software (Sec. 11.4) and availability of load related data from AMR based meter data acquisition system will help the utility in load planning, load forecasting and management (Sec. 11.5). In case of outage, an integrated GIS system with the help of its unique prediction engine can identify the most probable part in electrical network (e.g., device, feeders, etc.) along with the location of problem immediately. It will also report the network that may have been affected downstream to it.
Geospatial database developed through GIS based Customer Indexing and asset codification integrated with business processes of the utility provides the utility a tool to re-engineer business processes for transparent and quick decision making. It would facilitate front end single window solution for consumer care to address metering and billing issues, new connection release, fuse off call, etc. under the aegis of the customer care centre. Surveyed and validated feeder overlaid on satellite imagery with landmarks would enable preparation of correct estimated works and consequently faster implementation without contractual litigations.