Need for project quality standards
Project quality standard help the organisation in defining specific measurable objectives. The objective tells if the goals are being met and also to what level of standard it?s being met. The measurable objectives to achieve a quality standard demonstrate the extent to which the beneficial gains have been achieved, if the goals have been met and the purpose of the project has been achieved or not.
Any standard requires the organisation to make sure the availability of information is necessary to support the operation and monitoring of the identified process. The requirements include the following:
- Raw materials.
- Money to fund the needs of the process.
- Verification and certification services to ensure management integrity.
- Personnel to perform monitoring.
The above requirements respond to the Leadership Principle. Without the necessary resources, processes cannot function as intended. The project quality standard help the organisation to measure monitor and analyse the identified process so as to achieve sustained excellence in their operations Project quality standards help organisations to improve productivity, reduce wastage, thereby increasing the profitability.
Internationally there are many different methods of quality improvement that improve both products and process. Some of them are listed below:
ISO 9000 series: International Standards organisation that gives guidelines on process improvements
QFD: Quality function deployment
Kaizen - a famous Japanese term that means continuous improvement
Six Sigma - This method minimises defects and combines statistical process control, design of experiments and FMEA(Failure Methods Effects Analysis).
Taguchi - This method improves the robustness of the system through its statistical methods
BPR: Business Process reengineering which brings in complete changes.