Metrics, Other Management

Metrics

Metrics is defined as the measurement to determine the degree of the conformance to the  specifications. This measurement allows    the organisation to improve the software process which will help to plan, track and control the software project and also assess the quality of the software which will be produced. It is measurement of such specific attributes of the process, project and product which is used to assess the software metrics. The metrics are measured which give a dashboard to the management on the  overall  strength of  the  process,  the  project  and  the  product.  The requirements, specifications, the assurance activities and the metrics are closely looped  and  linked  together.  For  example,  for  a  customer  care service if the requirement is the response to the telephone customer service, the measure of this is to attend 99 percent of the hotline calls within one ring, Assurance  activity  which  is  the  action  to be taken  is  determining  the percentage of calls answered on the ring during the forty-eight-hour period and the Metric is the percentage of the calls to be answered on one ring.

Posted Date: 9/28/2012 8:32:21 AM | Location : United States







Related Discussions:- Metrics, Assignment Help, Ask Question on Metrics, Get Answer, Expert's Help, Metrics Discussions

Write discussion on Metrics
Your posts are moderated
Related Questions
Question: (a) Change has become an inevitable feature of organisational life in today's competitive business world. Change can manifest itself in two forms. It can either simpl

Cost: DDS should be cost-effective. In devising a cost-effective service, all types of costs, viz, direct as well as indirect costs should be taken into consideration. Direct

Physical Processing Work: Cutting : It is often found that books are received with partially uncut sections. If these are left unnoticed, readers may carelessly open up the p

In order to give unique co-extensive representation to each subject in the UoS, the classificationist has to ascertain the various attributes - infinite, turbulently dynamic, conti

COMPONENTS OF HRD Organisations should facilitate Human Resources Development by allocating adequate resources to exemplify the HRD philosophy that valuing human beings consci

Housing Star t This is the beginning of the construction of a new housing unit. Housing starts are used as an indicator of economic development, since if there is raisi

Question 1: (a) Describe the concept of "modelling' as applied in educational administration. Analyze this concept with respect to the synoptic and the incremental models of po

Categories, Facets and Isolates: A solitary, unattached idea, which cannot be further, subdivided, and by itself it cannot form a subject, is called an isolate. For example, t

AACR-2R   Personal names consist of several parts and one of these is selected to form the entry element in a heading. The part of the name that intitates the heading is called

Subject Analysis: Subject analysis is one of the longest established forms of added value in information services. It extends to the intellectual processes of indexing, classi