Metrics, Other Management

Metrics

Metrics is defined as the measurement to determine the degree of the conformance to the  specifications. This measurement allows    the organisation to improve the software process which will help to plan, track and control the software project and also assess the quality of the software which will be produced. It is measurement of such specific attributes of the process, project and product which is used to assess the software metrics. The metrics are measured which give a dashboard to the management on the  overall  strength of  the  process,  the  project  and  the  product.  The requirements, specifications, the assurance activities and the metrics are closely looped  and  linked  together.  For  example,  for  a  customer  care service if the requirement is the response to the telephone customer service, the measure of this is to attend 99 percent of the hotline calls within one ring, Assurance  activity  which  is  the  action  to be taken  is  determining  the percentage of calls answered on the ring during the forty-eight-hour period and the Metric is the percentage of the calls to be answered on one ring.

Posted Date: 9/28/2012 8:32:21 AM | Location : United States







Related Discussions:- Metrics, Assignment Help, Ask Question on Metrics, Get Answer, Expert's Help, Metrics Discussions

Write discussion on Metrics
Your posts are moderated
Related Questions
Six Sigma - Cynics view The Six Sigma has taken on the life of its own. The cynics might see it as "the next big thing" which will fade as soon as the new buzzword will come al

A firm uses simple exponential smoothing with à=0.1 to forcast demand.the forecast for first week of february was 500units whereas actual demand turned out to be 450units....1.for

Question 1 What do you understand by entrepreneurial finance? Explain the role of external investors in a firm Question 2 Elaborate the steps under pro forma analysis. Dis

QUESTION (i) Compare and contrast the Capital Asset Pricing Model (CAPM) with that of the Arbitrage Pricing Theory (APT) (ii) Asset A has an expected return of 25% and the r

LIBRARY BUILDING Libraries come in various types and  sizes  to fulfill certain specific needs of the community it is established to serve. Thus we  can have a single room vil

Question: (a) Explain the issue of Performance Management System and its perceptions by the school organisations in Mauritius. (b) How will the Educational Administration an

Question: The branding strategy adopted by any organization today is very important to be able to maintain or gain competitive edge over its competitors. (a) Define brandin

Library Networks   A Library network is defined by Hunter and Bakewell as "A group of libraries and/or information service points, connected together for the purpose of satisfy

History of Filing Systems   The history of filing systems can be traced back to the history of libraries because basically man prefers order and early librarians, therefore, wo

Community relations in reference to public relations refer to a organization, company, or other entity's relationship with their community. Community relations involve cultivati