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Assurance of Providing Basic Service : A hotel should provide a clean and secure room and treat like a guest. This is the principle exception of any customer from the hotel. Ostentations like a thick carpet, fancy lamps colourful wallpaper etc, cannot compensate for a soiled bed sheet or a cockroach found in the corner of the bathroom.
Reliability of What You Promise to Deliver : Reliability is extremely important particularly in services because services have a large component of intangibility and probable variability attached to them. Service is not a product, it is performance. Service operations are less of physical operations they are more of social interactions. Therefore trust and credibility are very important.
Think of a state where the regulator is uncertain as to the true cost of the regulated firm. Also, the firm (the firm's management) can work harder or less hard to control costs; i
Communication Style: The act of communicating a message can be divided into four separate styles, as adapted from the company theorists Tannenbaum and Schmidt. The two d
This assessment aims to begin the planning process and to encourage creative thinking as a means to developing and designing the final project report. It should be used to provide
is protein necessary for photosynthesis
Process of Decission makeimg & various techniques employed for decission makeing
what are the structure and culture between dialog.lk and sri lanka airlines
Limitation of Work Sampling: 1. It is of little value in helping to improve work method and doesn't offer some of the opportunities for methods analysis that acc
# Pertanyaan ..
In spite of the fact that it appears there is relative ease in conducting internal trade, there is more preference for international trade. As a consultant, you are required to hig
Registration Data: Registration data are the outcome of legal requirements of the submission of final accounts and reports to the registrar of companies and to the ministry c
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